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Image Capture suddenly stopped working. I am using a HP C3180 printer. Error messages include:


• Failed to open a session on the device

• Scanner not available

• No camera or scanner connected


…yet I can use the same device (HP Photosmart C3180 all-in-one) to print. I have combed the discussions looking for a solution. I have:


• moved this file to the trash ~/Library/Preferences/com.apple.Image_Capture.plist (yet it reappears with every restart)

• updated software

• deleted the printer / added the printer

• disconnected the printer / restarted my mac numerous times


Running OS 10.7.5


Please help.

iMac, Mac OS X (10.7.5), Intel Core 2 Duo, iCloud, iPad

Posted on Feb 28, 2015 8:43 AM

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