iTunes Store country change - error 5002
this is driving me crazy....
I m trying to change iTunes Store country and every time I go through the process (on macbook air, iphone 6 and iPad mini...always the same result), I get the same message....'cant connect to iTunes Store', 'We could not complete your iTunes Store request. An unknown error occurred (5002)'.
I have tried everything I could think of and everything I have seen online as possible solution - nothing works. i tried with the old country billing address and card details still in my profile, as well as with the new country billing address and card details. makes no difference.
need some help please!!
thanks
MacBook Air (13-inch Mid 2011), iOS 8.1.3