tltaylor01

Q: On start up my macbook runs progress bar then shuts down.

My macbook pro boots up to apple logo and runs progress bar then shuts down. I have tried command R. Disc utility doesn't work it says disc can't be repair.  I tried erasing disc and I get message that disc is locked. I have tried to unlock but can't.

iPhone 3G, iOS 5.0.1

Posted on Feb 28, 2015 9:14 AM

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Q: On start up my macbook runs progress bar then shuts down.

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  • by lllaass,

    lllaass lllaass Feb 28, 2015 9:22 AM in response to tltaylor01
    Level 10 (189,410 points)
    Desktops
    Feb 28, 2015 9:22 AM in response to tltaylor01

    What model MacBook?

    What OSX version now?

    When you can't repair a HD from Recovery (Command+R) that usually means a bad HD.

     

    When you tried to format the HD did you boot to Recovery?

  • by tltaylor01,

    tltaylor01 tltaylor01 Feb 28, 2015 9:34 AM in response to lllaass
    Level 1 (5 points)
    Feb 28, 2015 9:34 AM in response to lllaass

    Hello thanks for replying, it's a macbook pro, I'm running lion. I have tried several steps including erasing the disc which I get a prompt that disc is locked. I have tried unlocking disc with password and it doesn't take.

  • by my ginger,

    my ginger my ginger Feb 28, 2015 9:37 AM in response to tltaylor01
    Level 4 (2,472 points)
    Feb 28, 2015 9:37 AM in response to tltaylor01

    Hi. The only option you can try is when in disk utilities. Click on the disk then erase option then file at the top menu and check enable journaling. Then try to erase the disk. If you cannot you will most likely have to replace the drive. You do not want to erase the entire  drive , just the disk ( your name).

  • by lllaass,

    lllaass lllaass Feb 28, 2015 9:40 AM in response to tltaylor01
    Level 10 (189,410 points)
    Desktops
    Feb 28, 2015 9:40 AM in response to tltaylor01

    Are your trying to format when booted to Recovery?

    tltaylor01 wrote:

     

    Hello thanks for replying, it's a macbook pro, I'm running lion. I have tried several steps including erasing the disc which I get a prompt that disc is locked. I have tried unlocking disc with password and it doesn't take.

  • by tltaylor01,

    tltaylor01 tltaylor01 Feb 28, 2015 9:44 AM in response to lllaass
    Level 1 (5 points)
    Feb 28, 2015 9:44 AM in response to lllaass

    It doesn't allow me to boot to recovery, I hold command R to disc utility, I have tired repair, I have tried erase, I have tried command S.  Same results.

  • by tltaylor01,

    tltaylor01 tltaylor01 Feb 28, 2015 9:49 AM in response to my ginger
    Level 1 (5 points)
    Feb 28, 2015 9:49 AM in response to my ginger

    I have tried that it did not work the message I got was disc cannot be repaired.

  • by lllaass,

    lllaass lllaass Feb 28, 2015 9:52 AM in response to tltaylor01
    Level 10 (189,410 points)
    Desktops
    Feb 28, 2015 9:52 AM in response to tltaylor01

    Try to force your Mac to boot into Internet Recovery by holding down Command+Option+R at startup.

    That would only work for early 2011 MacBook Pro's is you update the firmware to support Internet Recovery. Later MacBooks has Internet Recovery initially.

     

    Do you have another Mac?

  • by tltaylor01,

    tltaylor01 tltaylor01 Feb 28, 2015 10:11 AM in response to lllaass
    Level 1 (5 points)
    Feb 28, 2015 10:11 AM in response to lllaass

    Hello Illaas:

     

    Yes, I have another Mac that I'm communicating with you from. I have tried the Reinstall OS X option. I have tried the repair disk function it stops mid way and say the disk cannot be repaired.  I tried the erase function but it says the disk is locked and I cannot unlock it. Here's what I see on the right side of the utility disk area: image of HD 160.04 GB Toshiba MK1655GSXF Media.

    Macintosh HD.

    I have also tried command S (read that on internet).

  • by lllaass,

    lllaass lllaass Feb 28, 2015 10:30 AM in response to tltaylor01
    Level 10 (189,410 points)
    Desktops
    Feb 28, 2015 10:30 AM in response to tltaylor01

    On the working Mac go to the Purchases section and download an OSX installer and make a bootable USB device using:

    http://liondiskmaker.com/

    Then boot from that and try to repair/format the HD.

    If you can't do that then the HD is bad and needs to be replaced.

     

    One yo get it running I would update the firmware for Internet recovery if applicable

    Computers that can be upgraded to use OS X Internet Recovery - Apple Support

  • by tltaylor01,

    tltaylor01 tltaylor01 Feb 28, 2015 10:36 AM in response to tltaylor01
    Level 1 (5 points)
    Feb 28, 2015 10:36 AM in response to tltaylor01

    Great, thank you.

  • by my ginger,

    my ginger my ginger Feb 28, 2015 10:37 AM in response to tltaylor01
    Level 4 (2,472 points)
    Feb 28, 2015 10:37 AM in response to tltaylor01

    Hi. you say right side? Are you sure you don't mean left side column. And you only see the one disk, which is the main drive, and no other disks below it?It does not say disk image as in DMG does it? You should have the main drive and below that one that is the startup volume and then another that may be yellow that is the restore partition. When you use Command R does it go straight to disk utilities and nothing else? Do you by any chance have a install disk that may have come with your MBP? That stopped with 10.6, 2011 MBP I believe. Later MBP used internet recovery.

  • by tltaylor01,

    tltaylor01 tltaylor01 Feb 28, 2015 10:46 AM in response to my ginger
    Level 1 (5 points)
    Feb 28, 2015 10:46 AM in response to my ginger

    Sorry, yes I meant left side.

  • by tltaylor01,

    tltaylor01 tltaylor01 Feb 28, 2015 10:48 AM in response to my ginger
    Level 1 (5 points)
    Feb 28, 2015 10:48 AM in response to my ginger

    It's a refurbished Macbook Pro. I tried online recovery and got the message disk is locked. I'm stumped.

  • by lllaass,

    lllaass lllaass Feb 28, 2015 10:54 AM in response to tltaylor01
    Level 10 (189,410 points)
    Desktops
    Feb 28, 2015 10:54 AM in response to tltaylor01

    That message could mean that the disk is damaged. That message usually means that files are in use which can't be the case if yo boot to Recovery unless the disk is damaged.

    If you have an Apple store nearby you can make an appointment at the Genius Bar of an Apple store.

      Apple Retail Store - Genius Bar

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