Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
this is his grandmother and when i hit update all it says "your apple ID has been disabled". We had trouble with clash of clans and really had a mess getting it straightened out but we didn't have the apple ID disabled.
iPhone 5s, iOS 8.1.3, null
this is his grandmother and we are trying to figure this out. Thanks for any help😕
Does it just say disabled, or disabled for security reasons?
You are using a different Apple ID for those apps, mostlikely. You have to reset the password for that Apple ID any way because it's locked out for security reasons. Save yourself the trouble delete the app from the other ID and download it under your current one. Even if the app costs $1 how much is you time worth? If it's free it is a no brain-er. Delete and redownload
I'm not using the wrong Apple ID for anything, so I don't know why you are addressing me.
And nothing yet about the OP's post has indicated that they are using multiple Apple IDs.
Perhaps we should wait to get more information from the OP before making suggestions such as deleting the app and redownloading it? Especially since deleting an app usually deletes it's associated data, which could mean starting all over from square one, and potentially losing the value of any in-app purchases that were made?
Sorry I tapped the wrong arrow to reply. They did say it was some one else's account. If someone can't update an app they will lose access to it if they can't reset the password for the Apple ID. Is it smart to keep putting time and money into an app they will lose? Your link is great if it's the same account or they know what account it is linked to. If not then what?
I am having trouble upgrading my apps.
