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Helpful answers
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Feb 28, 2015 11:00 AM in response to danfromlake nebagamonby spudnuty,★HelpfulIt will help us diagnose your problem to know the exact model, size, year built (Early or Late), RAM installed and OS you're trying to update to.
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Feb 28, 2015 11:06 AM in response to spudnutyby danfromlake nebagamon,2010? 2.3 GHz Intel Core i5, 4GB 1333 MHz DDR3.
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Feb 28, 2015 11:19 AM in response to danfromlake nebagamonby my ginger,Hi. Are you referring to software update,top left menu under apple or the apps store and what were you updating? Where you trying to update to yosemite?
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Feb 28, 2015 11:29 AM in response to danfromlake nebagamonby my ginger,Ok. But you still didn't answer the question. What exactly were you trying to update to? A newer operating system? You show as having now! 10.6.8 snow leopard.
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Feb 28, 2015 11:32 AM in response to my gingerby danfromlake nebagamon,Sorry Ginger, I am new to this bleep. I think the answer to your question is an automatic update. to the current OS.
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Feb 28, 2015 12:18 PM in response to danfromlake nebagamonby my ginger,Ok. Do you remember what you were updating? Like Itunes or a security update. And did you let it complete and install? To install the update, it usually asks for your password and sometime asks you to restart. Here are some options to try. http://support.apple.com/en-us/HT203176