Changed email, but iCloud on iPhone 5s still shows old
Hi,
I changed my email, but when I go to iCloud it still shows the old email in the ID and I cannot find a way to change it.
iPhone 5s, iOS 8.1.3
Hi,
I changed my email, but when I go to iCloud it still shows the old email in the ID and I cannot find a way to change it.
iPhone 5s, iOS 8.1.3
Good day EllenClax,
Thanks for participating in the Apple Support Communities.
If you have changed your Apple ID (iCloud account) email address, but the iCloud setting on your iPhone still shows the old address, you may need to sign out and back in to iCloud:
iPhone, iPad, and iPod touch
Go to Settings > iCloud.
- If you're still signed in with your previous Apple ID:
- Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm. You might need to enter your password. Your data will remain in iCloud and will be updated on your device when you sign in to iCloud again.
- Enter your updated Apple ID or password.
You can find the steps above and more help with other Apple services at this link:
What to do after you change your Apple ID email address or password - Apple Support
Sincerely,
Jeremy
EllenClax wrote:
Hi,
I changed my email, but when I go to iCloud it still shows the old email in the ID and I cannot find a way to change it.
You didn't sign out of all your devices using that Apple ID properly before changing your Apple ID's primary email address.
Use this article: If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Thanks everyone! Luckily I took the plunge and had signed up for Apple Care this time (when I had bought the phone). I did the Chat Help first, but we encountered problems. So I called and we had to go through many back and forth and steps, but finally got it fixed!!!! Pretty much what you both said and some sticky issues/corruption.
Thank you so much!
So glad you were able to resolve your own question...
Changed email, but iCloud on iPhone 5s still shows old