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My MacBook Pro is slow

Problem description:

Mac Book Pro is slow.


EtreCheck version: 2.1.8 (121)

Report generated February 28, 2015 at 14:18:02 EST

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (15-inch, Late 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,2

1 2.2 GHz Intel Core i7 CPU: 4-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 403


Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 384 MB

Color LCD 1680 x 1050

AMD Radeon HD 6750M - VRAM: 512 MB


System Software: ℹ️

OS X 10.10.1 (14B25) - Time since boot: 0:21:39


Disk Information: ℹ️

TOSHIBA MK5065GSXF disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (403.59 GB free)

Core Storage: disk0s2 499.25 GB Online


MATSHITADVD-R UJ-8A8


USB Information: ℹ️

Apple Computer, Inc. IR Receiver

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Library/Application Support/MacKeeper/AntiVirus.app

[not loaded] net.kromtech.kext.AVKauth (2.3.7 - SDK 10.9) [Click for support]

[not loaded] net.kromtech.kext.Firewall (2.3.7 - SDK 10.9) [Click for support]


/Library/Parallels/Parallels Service.app

[not loaded] com.parallels.kext.prl_hid_hook (7.0 15095.768120) [Click for support]

[not loaded] com.parallels.kext.prl_hypervisor (7.0 15095.768120) [Click for support]

[not loaded] com.parallels.kext.prl_netbridge (7.0 15095.768120) [Click for support]

[not loaded] com.parallels.kext.prl_usb_connect (7.0 15095.768120) [Click for support]

[not loaded] com.parallels.kext.prl_vnic (7.0 15095.768120) [Click for support]


/System/Library/Extensions

[loaded] com.jft.driver.PdaNetDrv (1.0.64) [Click for support]

[loaded] net.telestream.driver.TelestreamAudio (1.0.5 - SDK 10.6) [Click for support]


Startup Items: ℹ️

Jaksta: Path: /Library/StartupItems/Jaksta

Startup items are obsolete in OS X Yosemite


Launch Agents: ℹ️

[running] com.kodak.BonjourAgent.plist [Click for support]

[loaded] com.parallels.desktop.launch.plist [Click for support]

[loaded] com.parallels.DesktopControlAgent.plist [Click for support]

[running] com.parallels.vm.prl_pcproxy.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[running] com.parallels.desktop.launchdaemon.plist [Click for support]

[running] com.zeobit.MacKeeper.AntiVirus.plist [Click for support]

[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.kodak.KODAK AiO Firmware Updater.plist [Click for support]

[loaded] com.kodak.KODAK AiO Software Updater.plist [Click for support]

[running] com.zeobit.MacKeeper.Helper.plist [Click for support]


User Login Items: ℹ️

PdaNetMac UNKNOWN (missing value)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

BusyCalAlarm UNKNOWN (missing value)

My Living Desktop Viewer UNKNOWN (missing value)

Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)

ToneSync UNKNOWN (missing value)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)


Internet Plug-ins: ℹ️

MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]

SpeedDownload Browser Plugin: Version: 2.1.5 - SDK 10.6 [Click for support]

Unity Web Player: Version: UnityPlayer version 4.6.1f1 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 2.4.2.4 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]


User internet Plug-ins: ℹ️

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

Google Earth Web Plug-in: Version: 7.1 [Click for support]


Safari Extensions: ℹ️

Speed Download


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 498.88 GB Disk used: 95.28 GB

Destinations:

Mac Back Up [Local]

Total size: 4.00 GB

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 4.00 GB < (Disk used 95.28 GB X 3)


Top Processes by CPU: ℹ️

16% firefox

11% AntiVirus

7% WindowServer

2% hidd

1% MacKeeper Helper


Top Processes by Memory: ℹ️

413 MB firefox

296 MB AntiVirus

185 MB mds_stores

120 MB Finder

103 MB MacKeeper Helper


Virtual Memory Information: ℹ️

291 MB Free RAM

1.57 GB Active RAM

1.29 GB Inactive RAM

1.11 GB Wired RAM

3.13 GB Page-ins

2 MB Page-outs


Diagnostics Information: ℹ️

Feb 28, 2015, 01:53:59 PM Self test - passed

MacBook Pro (15-inch Late 2011), OS X Yosemite (10.10.1)

Posted on Feb 28, 2015 11:25 AM

Reply
4 replies

Feb 28, 2015 11:58 AM in response to romeo4delta

Test after Mac Keeper removed.

EtreCheck version: 2.1.8 (121)

Report generated February 28, 2015 at 14:53:27 EST

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (15-inch, Late 2011) (Technical Specifications)

MacBook Pro - model: MacBookPro8,2

1 2.2 GHz Intel Core i7 CPU: 4-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 403


Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 384 MB

Color LCD 1680 x 1050

AMD Radeon HD 6750M - VRAM: 512 MB


System Software: ℹ️

OS X 10.10.1 (14B25) - Time since boot: 0:57:51


Disk Information: ℹ️

TOSHIBA MK5065GSXF disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.88 GB (402.47 GB free)

Core Storage: disk0s2 499.25 GB Online


MATSHITADVD-R UJ-8A8


USB Information: ℹ️

Apple Computer, Inc. IR Receiver

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Library/Parallels/Parallels Service.app

[not loaded] com.parallels.kext.prl_hid_hook (7.0 15095.768120) [Click for support]

[not loaded] com.parallels.kext.prl_hypervisor (7.0 15095.768120) [Click for support]

[not loaded] com.parallels.kext.prl_netbridge (7.0 15095.768120) [Click for support]

[not loaded] com.parallels.kext.prl_usb_connect (7.0 15095.768120) [Click for support]

[not loaded] com.parallels.kext.prl_vnic (7.0 15095.768120) [Click for support]


/System/Library/Extensions

[loaded] com.jft.driver.PdaNetDrv (1.0.64) [Click for support]

[loaded] net.telestream.driver.TelestreamAudio (1.0.5 - SDK 10.6) [Click for support]


Startup Items: ℹ️

Jaksta: Path: /Library/StartupItems/Jaksta

Startup items are obsolete in OS X Yosemite


Launch Agents: ℹ️

[running] com.kodak.BonjourAgent.plist [Click for support]

[loaded] com.parallels.desktop.launch.plist [Click for support]

[loaded] com.parallels.DesktopControlAgent.plist [Click for support]

[running] com.parallels.vm.prl_pcproxy.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[running] com.parallels.desktop.launchdaemon.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.kodak.KODAK AiO Firmware Updater.plist [Click for support]

[loaded] com.kodak.KODAK AiO Software Updater.plist [Click for support]


User Login Items: ℹ️

PdaNetMac UNKNOWN (missing value)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

BusyCalAlarm UNKNOWN (missing value)

My Living Desktop Viewer UNKNOWN (missing value)

Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)

ToneSync UNKNOWN (missing value)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)


Internet Plug-ins: ℹ️

MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]

SpeedDownload Browser Plugin: Version: 2.1.5 - SDK 10.6 [Click for support]

Unity Web Player: Version: UnityPlayer version 4.6.1f1 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 2.4.2.4 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]


User internet Plug-ins: ℹ️

CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]

Google Earth Web Plug-in: Version: 7.1 [Click for support]


Safari Extensions: ℹ️

Speed Download


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Flip4Mac WMV [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 498.88 GB Disk used: 96.41 GB

Destinations:

Mac Back Up [Local]

Total size: 4.00 GB

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 4.00 GB < (Disk used 96.41 GB X 3)


Top Processes by CPU: ℹ️

7% WindowServer

7% Mail

1% prl_disp_service

0% com.hp.devicemonitor

0% AppleSpell


Top Processes by Memory: ℹ️

339 MB firefox

155 MB Finder

103 MB Mail

99 MB mds_stores

90 MB WindowServer


Virtual Memory Information: ℹ️

324 MB Free RAM

1.72 GB Active RAM

1.02 GB Inactive RAM

1.05 GB Wired RAM

8.24 GB Page-ins

5 MB Page-outs


Diagnostics Information: ℹ️

Feb 28, 2015, 02:26:32 PM /Library/Logs/DiagnosticReports/AntiVirus_2015-02-28-142632_[redacted].cpu_reso urce.diag [Click for details]

Feb 28, 2015, 01:53:59 PM Self test - passed

Feb 28, 2015 12:08 PM in response to romeo4delta

Better minds will come along soon and have better ideas

but you could try disabling Plugins/Extensions AND temporarily removing the Login / Startup items


Make a note of what Login items are installed and remove them from the startup.

Test your login items

  1. Choose Apple menu > System Preferences, then click Users & Groups.
  2. Click your account name below Current User, then click Login Items.
  3. Make a list of the login items—you’ll need to remember them later.
  4. Select all of the login items, then click Remove .
  5. Choose Apple menu > Restart.
  6. If this solves the problem, open Users & Groups preferences again, add the login items one at a time, and restart your Mac after adding each one.

When (if) the problem occurs again, follow the steps above to remove only the last login item you added.


User Login Items: ℹ️

PdaNetMac UNKNOWN (missing value)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

BusyCalAlarm UNKNOWN (missing value)

My Living Desktop Viewer UNKNOWN (missing value)

Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)

ToneSync UNKNOWN (missing value)

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)


Internet Plug-ins: ℹ️

MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]

SpeedDownload Browser Plugin: Version: 2.1.5 - SDK 10.6 [Click for support]

Unity Web Player: Version: UnityPlayer version 4.6.1f1 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

Flip4Mac WMV Plugin: Version: 2.4.2.4 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]


User internet Plug-ins: ℹ️

My MacBook Pro is slow

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