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After I hit the reset button, the screen went black with a white apple and a full white line underneath. The Apple TV box is blinking but nothing has happened for a number of hours. What to do?

after reset, screen went black (with the white apple and a full white line underneath). The Apple TV box is blinking. But nothing has happened for sone hours. What to do?

Posted on Feb 28, 2015 11:38 AM

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1 reply

Mar 1, 2015 12:54 PM in response to Sanabana65

Hey Sanabana65,

Welcome to Apple Support Communities.


It sounds like your Apple TV isn't starting up and the status light is flashing. Try taking a look at the article linked below and running through the troubleshooting suggestions that it provides.

Apple TV: About the status light - Apple Support

Flashes quickly

Having issues. Try restarting or waking your Apple TV. If your Apple TV does not start up properly, you might need to reset the Apple TV or restore it to factory settings. See Apple TV (2nd and 3rd generation): Restoring your Apple TV. If this does not resolve the issue, refer to the Service FAQ for additional assistance.


Ciao,

-Jason

After I hit the reset button, the screen went black with a white apple and a full white line underneath. The Apple TV box is blinking but nothing has happened for a number of hours. What to do?

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