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When I try to authorize my new computer, I get the message that I already have 5 devices associated with my account. However, under my account settings, it clearly says that I have only 1 device associated with my account. Please help.
null-OTHER, New Dell Laptop
Good Morning karenfromsummerville,
The resource below will explain how to deauthorize all of your devices, which will start you with a fresh slate. Then you can reauthorize your new computer.
Deauthorize your computer using iTunes - Apple Support
https://support.apple.com/en-us/HT6283
Before you deauthorize your old computer, follow these instructions to move your music to the new one. I like the "Use an external drive" option the best because it creates a backup of the iTunes library for you.
How to move your iTunes library to a new computer - Apple Support
https://support.apple.com/en-us/HT204318
Regards,
Judy
I keep getting the message that I have 5 devices associated with my account.
