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outgoing emails on iphone using cox.net

has anyone had issues with sending outgoing emails on iPhone using cox.net? I've looked and tried all solutions on the net...

iPhone 5c, iOS 8.1.3

Posted on Feb 28, 2015 2:50 PM

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1 reply

Mar 1, 2015 3:35 PM in response to rchinoy

Hello rchinoy,


Thanks for participating in the Apple Support Communities.


It sounds like you're not able to send email from your cox.net account on your iPhone. You mention that you've tried all of the solutions you found on the net, and I wanted to point out the following article just in case:


Get help with Mail on iPhone, iPad, and iPod touch - Apple Support


Be sure to try these specific steps:

Delete the affected email account from your device.

  1. Tap Settings > Mail, Contacts, Calendars.
  2. Tap the affected email account.
  3. Tap Delete Account.
  4. Add your account again.


If you're on a Wi-Fi network connected to the same network as your email domain, such as your Cable or DSL provider, try port 25:

  1. Tap Settings > Mail, Contacts, Calendars.
  2. Tap your email account, then tap Account.
  3. Scroll down and tap Outgoing Mail Server.
  4. Tap Primary Server, then tap Server Port.
  5. Delete the current port and enter 25.
  6. Tap Done.

When you connect to a cellular data or a different Wi-Fi network, you need to use an alternate port and authentication, if your email provider supports it. The most common alternate ports are 465 and 587. Check with your email provider for specific settings.

If you still can't send email, you can set up an alternate SMTP server.


Sincerely,


Jeremy

outgoing emails on iphone using cox.net

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