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Bank account Debited But icloud storage not upgraded to 20GB

i have purchased monthly RS 60 20GB plan , And my account is debited with RS.60 but Icloud storage still showing 5GB. Its not been upgraded to 20GB Plan

iPad Mini, iOS 8

Posted on Feb 28, 2015 4:04 PM

Reply
1 reply

Mar 2, 2015 6:22 AM in response to Ankur.Jain

Hello Ankur.Jain,



Thanks for the question. I understand that you have been billed for an iCloud storage upgrade, but still see the original storage plan on your account. If your purchase is displayed in your account’s purchase history, you can report a problem with the purchase to our iTunes Store and iCloud support departments. This might be best, as they will be able to investigate the issue further:


Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support

https://support.apple.com/en-us/HT204084


Additional information:


Get help using iCloud storage - Apple Support

https://support.apple.com/en-us/HT203527



Cheers,


Matt M.

Bank account Debited But icloud storage not upgraded to 20GB

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