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slow loading web pages if they load at all

I have a macbook air 11 that is very slow loading pages if it loads them at all. So far I have scanned it and restarted it a few times!! I don't have a clue what to do next. I know the storage is low but I don't know what all is taking up the storage!! It has been shutting down with errors lately too. It has an 1.6 ghz intel core i5, 2 gb 1333 mhz DDR3 ssd. Can anyone help me??!! I did etrecheck and here are the results! Thanks so much!!


Problem description:

Slow loading web pages it loads them at all


EtreCheck version: 2.1.8 (121)

Report generated February 28, 2015 at 6:23:10 PM EST

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Air (11-inch, Mid 2011) (Technical Specifications)

MacBook Air - model: MacBookAir4,1

1 1.6 GHz Intel Core i5 CPU: 2-core

2 GB RAM Not upgradeable

BANK 0/DIMM0

1 GB DDR3 1333 MHz ok

BANK 1/DIMM0

1 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en0: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 660


Video Information: ℹ️

Intel HD Graphics 3000 - VRAM: 288 MB

Color LCD 1366 x 768


System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: 10:21:30


Disk Information: ℹ️

APPLE SSD TS064C disk0 : (60.67 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh SSD (disk1) / [Startup]: 42.91 GB (7.98 GB free) (Low!)

Core Storage: disk0s2 43.28 GB Online


USB Information: ℹ️

Apple Inc. FaceTime Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Applications/ESET Cyber Security Pro.app

[loaded] com.eset.kext.esets_kac (600.00.91f01) [Click for support]

[loaded] com.eset.kext.esets_pfw (600.00.91f01) [Click for support]


Problem System Launch Agents: ℹ️

[killed] com.apple.AirPlayUIAgent.plist

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.CallHistorySyncHelper.plist

[killed] com.apple.EscrowSecurityAlert.plist

[killed] com.apple.icloud.fmfd.plist

[killed] com.apple.printtool.agent.plist

[killed] com.apple.recentsd.plist

[killed] com.apple.SafariNotificationAgent.plist

[killed] com.apple.sbd.plist

[killed] com.apple.telephonyutilities.callservicesd.plist

10 processes killed due to memory pressure


Problem System Launch Daemons: ℹ️

[killed] com.apple.awdd.plist

[killed] com.apple.ctkd.plist

[killed] com.apple.GSSCred.plist

[killed] com.apple.ifdreader.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.softwareupdated.plist

[killed] com.apple.tccd.system.plist

[killed] com.apple.wdhelper.plist

[killed] com.apple.xpc.smd.plist

[killed] org.cups.cupsd.plist

10 processes killed due to memory pressure


Launch Agents: ℹ️

[running] com.citrix.AuthManager_Mac.plist [Click for support]

[running] com.citrix.ReceiverHelper.plist [Click for support]

[running] com.citrix.ServiceRecords.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[running] com.eset.esets_daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.spotify.webhelper.plist [Click for support]


User Login Items: ℹ️

None


Internet Plug-ins: ℹ️

JavaAppletPlugin: Version: Java 7 Update 45 Check version

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.03 - SDK 10.6 [Click for support]

CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

CitrixICAClientPlugIn: Version: 11.8.0 - SDK 10.7 [Click for support]

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.0.0 [Click for support]

iPhotoPhotocast: Version: 7.0 - SDK 10.8


Safari Extensions: ℹ️

AdBlock


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh SSD: Disk size: 42.91 GB Disk used: 34.94 GB

Destinations:

Seagate Slim Drive [Local]

Total size: 499.76 GB

Total number of backups: 1

Oldest backup: 2014-12-27 21:38:47 +0000

Last backup: 2014-12-27 21:38:47 +0000

Size of backup disk: Excellent

Backup size 499.76 GB > (Disk size 42.91 GB X 3)


Top Processes by CPU: ℹ️

6% WindowServer

0% fontd

0% esets_gui

0% AppleSpell

0% notifyd


Top Processes by Memory: ℹ️

52 MB Finder

39 MB Safari

31 MB mds_stores

30 MB WindowServer

30 MB mds


Virtual Memory Information: ℹ️

57 MB Free RAM

546 MB Active RAM

507 MB Inactive RAM

773 MB Wired RAM

12.64 GB Page-ins

781 MB Page-outs


Diagnostics Information: ℹ️

Feb 28, 2015, 08:59:55 AM /Library/Logs/DiagnosticReports/mtmfs_2015-02-28-085955_[redacted].cpu_resource .diag [Click for details]

Feb 28, 2015, 08:00:54 AM Self test - passed

Feb 28, 2015, 07:37:52 AM /Library/Logs/DiagnosticReports/esets_gui_2015-02-28-073752_[redacted].cpu_reso urce.diag [Click for details]

Feb 27, 2015, 06:55:04 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-27-185504_[redacted].panic [Click for details]

Feb 27, 2015, 06:41:49 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-27-184149_[redacted].panic [Click for details]

Feb 24, 2015, 10:10:57 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-24-221057_[redacted].panic [Click for details]

Feb 22, 2015, 04:39:09 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-22-163909_[redacted].panic [Click for details]

Feb 11, 2015, 05:36:14 AM /Library/Logs/DiagnosticReports/Kernel_2015-02-11-053614_[redacted].panic [Click for details]

MacBook Air, OS X Yosemite (10.10.2)

Posted on Feb 28, 2015 3:51 PM

Reply
Question marked as Best reply

Posted on Feb 28, 2015 4:16 PM

2 GB is the minimum memory configuration to run Yosemite at all. Given that limitation you will constantly need to be mindful of the programs you're running.


ESET will only place additional demands on that Mac's limited system resources. Uninstall it. It is capable of nothing beneficial and your Mac cannot operate properly with it installed.

Back up your Mac prior to making any changes to its file system. To learn how to use Time Machine read Mac Basics: Time Machine backs up your Mac - Apple Support.


ESET offers no obvious way to uninstall it. To do that you must use the "Eset Cyber Security Pro Setup Wizard" included with its installation package.


Use the Uninstall icon:


User uploaded file

Disregard the blatantly fraudulent "Warning!" that appears:


User uploaded file


Lie about the reason in the following step, which cannot be bypassed. ESET's developer is disingenuous and expects the same of its users:


User uploaded file



ESET's uninstaller leaves components behind but it is sufficiently effective to render this piece of trash inert.

2 replies
Question marked as Best reply

Feb 28, 2015 4:16 PM in response to irishgrl11

2 GB is the minimum memory configuration to run Yosemite at all. Given that limitation you will constantly need to be mindful of the programs you're running.


ESET will only place additional demands on that Mac's limited system resources. Uninstall it. It is capable of nothing beneficial and your Mac cannot operate properly with it installed.

Back up your Mac prior to making any changes to its file system. To learn how to use Time Machine read Mac Basics: Time Machine backs up your Mac - Apple Support.


ESET offers no obvious way to uninstall it. To do that you must use the "Eset Cyber Security Pro Setup Wizard" included with its installation package.


Use the Uninstall icon:


User uploaded file

Disregard the blatantly fraudulent "Warning!" that appears:


User uploaded file


Lie about the reason in the following step, which cannot be bypassed. ESET's developer is disingenuous and expects the same of its users:


User uploaded file



ESET's uninstaller leaves components behind but it is sufficiently effective to render this piece of trash inert.

slow loading web pages if they load at all

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