What does it mean when my laptop freezes and has three loud beeps?

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Level 1

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What does it mean when my laptop freezes and has three loud beeps?

I've been trying to fix my MacBook Pro for awhile now. It started with taking my laptop to the "geniuses" at my local Apple Store. They replaced the logic board. But when I took it home, it made some loud beeps while it was being used. After a lot of drama with the "geniuses", I gave up dealing with them. I shoved the MacBook in my closet and bought myself a windows laptop. Now I have need for the MacBook. After some research, I decided to replace the RAM, since that seems to be the most common problem that causes the three loud beeps. The beeps never happen when you boot up the laptop, but during use. The beeps continue and I'm at a loss for what it could be.

Any suggestions?

MacBook Pro, OS X Yosemite (10.10.1), 2010 MBP

Posted on Feb 28, 2015 10:14 PM

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Answer 1

spudnuty

Level 5

7,116 points

Feb 28, 2015 10:42 PM in response to vogles

It will help us diagnose your problem to know the exact model, size, year built, RAM installed and OS you're running.

You're in the MacBook Pro forum.

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Answer 2

vogles Author

Level 1

0 points

Feb 28, 2015 11:11 PM in response to spudnuty

Funny enough, I just turned on the laptop to get the info you requested, to find out that it had a kernel panic when I last shut it down. I hope it helps, because I can't make heads or tails of it.

Sat Feb 28 22:59:52 2015

*** Panic Report ***

panic(cpu 2 caller 0xffffff801bc1e80a): Kernel trap at 0xffffff7f9c754845, type 13=general protection, registers:

CR0: 0x000000008001003b, CR2: 0x00007fff8be048aa, CR3: 0x000000020dfe7000, CR4: 0x0000000000002660

RAX: 0xff803268fad24b58, RBX: 0x0000000000001004, RCX: 0xffffff802ff68010, RDX: 0x0000000000082b22

RSP: 0xffffff8126623ea0, RBP: 0xffffff8126623ed0, RSI: 0x0000000000000074, RDI: 0xffffff801c229d60

R8: 0x0000000000989257, R9: 0xffffff811d6cc068, R10: 0x0000001b22a495f8, R11: 0x0000001b220c03a1

R12: 0x000000000118eb00, R13: 0x0000000000000004, R14: 0x0000000000000000, R15: 0xffffff802ff68000

RFL: 0x0000000000010282, RIP: 0xffffff7f9c754845, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x00007fff8be048aa, Error code: 0x0000000000000000, Fault CPU: 0x2

Backtrace (CPU 2), Frame : Return Address

0xffffff811d61de10 : 0xffffff801bb3a811

0xffffff811d61de90 : 0xffffff801bc1e80a

0xffffff811d61e050 : 0xffffff801bc3a443

0xffffff811d61e070 : 0xffffff7f9c754845

0xffffff8126623ed0 : 0xffffff7f9c755fa1

0xffffff8126623f30 : 0xffffff801c03ef32

0xffffff8126623f50 : 0xffffff801c04dcb2

0xffffff8126623fb0 : 0xffffff801bc3ac46

Kernel Extensions in backtrace:

com.apple.kec.pthread(1.0)[DB4D4632-FD2B-3FAE-86D3-3432DCDB7FA9]@0xffffff7f9c74 f000->0xffffff7f9c75afff

BSD process name corresponding to current thread: Finder

Mac OS version:

14B25

Kernel version:

Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64

Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61

Kernel slide: 0x000000001b800000

Kernel text base: 0xffffff801ba00000

__HIB text base: 0xffffff801b900000

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 116535419089

last loaded kext at 14140196817: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f9e09f000, size 32768)

loaded kexts:

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 100.14.37

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.iokit.IOBluetoothSerialManager 4.3.1f2

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDAHardwareConfigDriver 267.0

com.apple.driver.AppleHDA 267.0

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.GeForceTesla 10.0.0

com.apple.iokit.IOBluetoothUSBDFU 4.3.1f2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2

com.apple.driver.AppleMikeyDriver 267.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleIntelHDGraphics 10.0.0

com.apple.driver.AppleIntelHDGraphicsFB 10.0.0

com.apple.nvidia.NVDAStartup 10.0.0

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleHV 1

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleMuxControl 3.7.21

com.apple.driver.AppleBacklight 170.4.12

com.apple.driver.AppleMCCSControl 1.2.10

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBCardReader 3.5.0

com.apple.driver.AppleIRController 327.5

com.apple.driver.AppleUSBTCKeyEventDriver 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.CoreStorageFsck 471

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.iokit.SCSITaskUserClient 3.7.0

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.6.5

com.apple.driver.AppleUSBHub 705.4.1

com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.driver.AirPort.Brcm4360 901.19.10

com.apple.driver.AppleAHCIPort 3.0.7

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleUSBUHCI 656.4.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.AppleGraphicsDeviceControl 3.7.21

com.apple.iokit.IOSerialFamily 11

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 267.0

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOAudioFamily 200.6

com.apple.vecLib.kext 1.2.0

com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0

com.apple.nvidia.classic.NVDAResmanTesla 10.0.0

com.apple.iokit.IOSurface 97

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2

com.apple.iokit.IOBluetoothFamily 4.3.1f2

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleHDAController 267.0

com.apple.iokit.IOHDAFamily 267.0

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.IOPlatformPluginFamily 5.8.0d49

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleGraphicsControl 3.7.21

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0

com.apple.iokit.IOUSBMassStorageClass 3.7.0

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.CoreStorage 471

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IOFireWireFamily 4.5.6

com.apple.iokit.IO80211Family 700.52

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.7.0

com.apple.iokit.IOUSBFamily 705.4.14

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 389.1

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464B44

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464B44

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)

Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: ST750LX003-1AC154, 750.16 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Internal Memory Card Reader

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Hub

USB Device: Built-in iSight

USB Device: IR Receiver

Thunderbolt Bus:

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Answer 3

spudnuty

Level 5

7,116 points

Feb 28, 2015 11:47 PM in response to vogles

So it seems you have one of the models in this recall:

Apple Recall:"

https://www.apple.com/support/macbookpro-videoissues/

"It started with taking my laptop to the "geniuses" at my local Apple Store. They replaced the logic board."

Did you pay for that? If so you'd be reimbursed.

Reply

Answer 4

spudnuty

Level 5

7,116 points

Mar 1, 2015 12:05 AM in response to vogles

So it seems like this is your model?

MacBook Pro (15-inch, Mid 2010)

which wouldn't be in the recall.

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Answer 5

OGELTHORPE

Level 9

57,305 points

Mar 1, 2015 2:16 AM in response to vogles

The three beep warning indicates a RAM issue.

You can install the original RAM and see if there is a change.

Run am Apple Hardware Test:

http://support.apple.com/en-us/HT201257

Note that an error free AHT is not definitive.

Download from Kelley Computing Rember and run it overnight so the sufficient loops are executed:

http://www.kelleycomputing.net/rember/

Macs have a reputation for being very selective regarding RAM. You may have installed RAM that your MBP does not like. The best sources of Mac compatible RAM are OWC and Crucial.

Ciao.

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Answer 6

vogles Author

Level 1

0 points

Mar 1, 2015 9:16 PM in response to OGELTHORPE

The three beeps started while using the original RAM. I JUST bought the new RAM, to see if that would fix the problem. I've read that it could also be the logic board if the RAM is fine. So last night I reseated all of the connections to see if that could be it. Then today I did a fresh install of Mavericks. So far I haven't encountered the freeze + beeps, but since it randomly happens, I'm still skeptical.

I'll run that Rember app, too, and see if that turns anything up.

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