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I can't login on my Mac I am the administrator. Other users can log in.

I Can not login to my mac desktop. I am the administrator. Other user can log in

iMac, iOS 8.1.3

Posted on Feb 28, 2015 6:19 PM

Reply
7 replies

Feb 28, 2015 8:56 PM in response to ChitlinsCC

I Have not logged in for a couple weeks due to the fact I was out of town. When I did log in it was very slow and a window popped up from mac keeper wanting me to give my password. I clicked out of that. Computer continued to run slow so I restarted it. After it restarted I then could not log into my account. I tried other users and they could.

Mar 1, 2015 8:19 AM in response to izzyandlane

You might also want to take a look at this article:


http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/


These are instructions on how to remove the app MacKeeper if you have it in your Applications folder; you may or may not also have adware installed - in which case you can run the other app to get rid of it (it will not get rid of the MacKeeper application itself though if you have it) and/or it's adware simply advertising MacKeeper. If you do not wish to download that app, here are manual instructions from Apple on how to get rid of adware:


Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support

I can't login on my Mac I am the administrator. Other users can log in.

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