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Word for Office 2011 "application not responding"

I have had troubles with Word crashing and the "application not responding," I have uninstalled Office 2011 following these steps...http://support.microsoft.com/kb/2398768 and reinstalled it. Now PowerPoint, Excel, and Outlook will open up and respond but Word still wont respond. I've gone into Font Book and made sure they were no duplicate fonts but I'm at the end of the road on what to do. Any suggestions are appreciated. Thanks!



Problem description:

Word for Office 2011 gives “application is not responding”


EtreCheck version: 2.1.8 (121)

Report generated February 28, 2015 at 9:19:26 PM PST

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Click the [Adware! - Remove] links for help removing adware.


Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 522


Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.9.5 (13F34) - Time since boot: 0:55:43


Disk Information: ℹ️

TOSHIBA MK5065GSXF disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 498.91 GB (334.14 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 499.25 GB Online


HL-DT-ST DVDRW GS41N


USB Information: ℹ️

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. FaceTime HD Camera (Built-in)


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Adware: ℹ️

Geneio [Adware! - Remove]


Problem System Launch Daemons: ℹ️

[failed] org.cups.cupsd.plist [Click for details]


Launch Agents: ℹ️

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]

[loaded] com.facebook.videochat.[redacted].plist [Click for support]

[loaded] com.genieo.completer.download.plist [Adware! - Remove]

[loaded] com.genieo.completer.ltvbit.plist [Adware! - Remove]

[running] com.genieo.completer.update.plist [Adware! - Remove]

[running] com.spotify.webhelper.plist [Click for support]


User Login Items: ℹ️

AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

BitTorrent UNKNOWN (missing value)


Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

AmazonMP3DownloaderPlugin1017277: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]

Default Browser: Version: 537 - SDK 10.9

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 7 Update 55 Check version


Safari Extensions: ℹ️

Omnibar [Adware! - Remove]

Searchme [Adware! - Remove]


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Java [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 498.91 GB Disk used: 164.77 GB

Destinations:

My Passport [Local]

Total size: 999.83 GB

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Adequate

Backup size 999.83 GB > (Disk used 164.77 GB X 3)

Dallas Roberts ex. hardrive [Local]

Total size: 999.83 GB

Total number of backups: 1

Oldest backup: 2014-02-12 23:37:29 +0000

Last backup: 2014-02-12 23:37:29 +0000

Size of backup disk: Adequate

Backup size 999.83 GB > (Disk used 164.77 GB X 3)


Top Processes by CPU: ℹ️

4% WindowServer

1% fontd

0% AppleSpell

0% System Events

0% aosnotifyd


Top Processes by Memory: ℹ️

198 MB ocspd

185 MB firefox

142 MB Google Chrome

133 MB com.apple.IconServicesAgent

90 MB Google Chrome Helper


Virtual Memory Information: ℹ️

71 MB Free RAM

1.75 GB Active RAM

1.78 GB Inactive RAM

693 MB Wired RAM

924 MB Page-ins

291 KB Page-outs


Diagnostics Information: ℹ️

Feb 28, 2015, 09:13:21 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-02-28-211321_[redacted].hang

Feb 28, 2015, 08:27:05 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-02-28-202705_[redacted].hang

Feb 28, 2015, 08:22:57 PM Self test - passed

Feb 27, 2015, 01:02:50 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-02-27-130250_[redacted].hang

Feb 26, 2015, 06:03:17 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-02-26-180317_[reda cted].crash

Feb 26, 2015, 03:20:33 PM /Library/Logs/DiagnosticReports/Kernel_2015-02-26-152033_[redacted].panic [Click for details]

Feb 26, 2015, 02:54:21 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-02-26-145421_[redacted].hang

Feb 27, 2015, 01:02:36 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-02-27-130236_[redacted].hang

Feb 26, 2015, 03:04:46 PM /Library/Logs/DiagnosticReports/Microsoft Word_2015-02-26-150446_[redacted].hang

MacBook Pro, OS X Mavericks (10.9.5)

Posted on Feb 28, 2015 9:37 PM

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Word for Office 2011 "application not responding"

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