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I have tried many of the fixes found here but still cannot get ITunes to recognize my IPod touch

I have tried many of the fixes found here but still cannot get ITunes to recognize my IPod touch

Posted on Feb 28, 2015 7:58 PM

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2 replies

Mar 2, 2015 7:11 AM in response to patrickfromwalton

Hello patrickfromwalton,

Are you working on a Mac or a PC? I'll include both resources for what to do if iTunes does not recognize your iPod touch.

iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT204095


If you don't see your connected device in iTunes for Mac - Apple Support
https://support.apple.com/en-us/HT203979

Give these steps a try, and reply back to this post if the issue is not resolved. We'll do our best to help.

Regards,

Judy

Mar 2, 2015 7:13 AM in response to patrickfromwalton

More direct since the links give abovre are for "dumb" iPods, not an iOS devices like the iPod touch


iOS: Device not recognized in iTunes for Mac OS X

Or

See

iOS: Device not recognized in iTunes for Windows

- I would start with

Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

or

Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components

- Then do the other actions of:

iOS: Device not recognized in iTunes for Windows

paying special attention to item #5

- New cable and different USB port

- Run this and see if the results help with determine the cause

iTunes for Windows: Device Sync Tests

Also see:

iPod not recognised by windows iTunes

Troubleshooting issues with iTunes for Windows updates

- Try on another computer to help determine if computer or iPod problem

I have tried many of the fixes found here but still cannot get ITunes to recognize my IPod touch

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