new iphone 6plus downloaded everything but my photos and contacts

Question

new iphone 6plus downloaded everything but my photos and contacts

I bought a new iphone 6plus. I have been able to download everything from my old phone except my contacts and photos. any suggestions??

All my apps went through.

iPhone 6 Plus, iOS 8

Posted on Feb 28, 2015 8:28 PM

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Answer 1

Feb 28, 2015 8:45 PM in response to sandrafromkeizer

Are your Contacts being stored in iCloud? (when you go to iCloud.com on a computer and click on Contacts, do you see them there)? What photos are you looking for? When you say you downloaded everything, do you mean you set up the new phone using an iCloud or iTunes backup?

Cheers,

GB

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Answer 2

Feb 28, 2015 8:48 PM in response to gail from maine

no they are not in the icloud

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Answer 3

Feb 28, 2015 9:07 PM in response to sandrafromkeizer

So were you syncing them to iTunes on a computer? And again, when you say you downloaded what do you mean? Did you do a restore from a backup?

Cheers,

GB

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