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Hi I was using whatsapp on my iPhone5.I was not able go to the main menu by pressing the center button so I hold on to the button for 2 seconds.Then the whole display turned out to be black

I was not able go to the main menu from whatsapp by pressing the center button so I hold on to the button for 2 seconds.Then the whole display turned out to be black & white. how can i fix it?

iPhone 5

Posted on Feb 28, 2015 7:11 PM

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3 replies

Mar 2, 2015 7:15 AM in response to monicaa003

Hello monicaa003,


Thanks for participating in the Apple Support Communities.


If your iPhone display turned black and white after holding down the Home button for 2 seconds, first try pressing the Home button again to go to the main menu (Home screen.)


For reference, holding down the Home button for 2 seconds will trigger Siri if that feature is enabled:


About Siri - Apple Support


If pressing the Home button doesn't return you to the main menu, try restarting or resetting your iPhone:


Restart or reset your iPhone, iPad, or iPod touch - Apple Support


Additionally, if Whatsapp is not responding or working as expected, see the troubleshooting steps at this link:


If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support


Best Regards,


Jeremy

Hi I was using whatsapp on my iPhone5.I was not able go to the main menu by pressing the center button so I hold on to the button for 2 seconds.Then the whole display turned out to be black

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