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Security questions

I've forgotten the answer to my security questions. I have only 2 questions, so I don't have a rescue email either. I got the 4 digit PIN, but I have no way of getting in touch with Apple. Any help on how to resolve this would be appreciated.

iPhone 5s, iOS 8

Posted on Mar 1, 2015 2:18 AM

Reply
1 reply

Mar 1, 2015 3:38 AM in response to supersonic1997

How have you tried to contact Support ? If the country where you are (and which is therefore on your account) is on this page the link/number to contact them : Contact Apple for help with Apple ID account security


If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html


When they've been reset you can add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses

Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

Security questions

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