Got a new album directly from an artist's site, as they had it as a fan promotion.
It's great, and imported into iTunes on my mac, no problem. But I can't get it onto the iPhone or iPad. I tried making a playlist, ruled off match and did a manual sync, turned match back on. Nothing works; it's as if it doesn't exist. Anyone have any ideas? It's really annoying.
itunes 12.1.05
iphone 5s
iPhone 5s, iOS 8.1.3
Hey Adrien12,
I understand you are having trouble getting a song you downloaded from an artist's website to your iTunes library synced to your iPhone.
Rather than turning iTunes Match off, have you tried to manually update iTunes Match with this new music?
Click on the link below for complete details, and then give this particular step a try:
How to troubleshoot iTunes Match - Apple Support
https://support.apple.com/en-us/TS4054
Songs appear to be missing
Songs containing DRM (Digital Rights Management) might not appear in iCloud, or might appear grayed out. This can occur if your computer is not authorized to play that content. Try authorizing your computer, then manually update iTunes Match. To determine what Apple ID your computer needs to be authorized for to play a specific song:
- Locate and select the song in your iTunes library.
- Choose File > Get Info.
- In the Summary tab, locate the Account Name field in the right column. Write it down.
- Click OK.
- Choose Store > Authorize this Computer.
- Type in the account name from the Summary field and enter its password. Click Authorize.
- Choose Store > Update iTunes Match.
Cheers,
Judy
Nope. There's no summary tab at all, and none of my songs show any iCloud status. there is nowhere under the song info with an option for summary, and no reference to an account name.
Hi,
If you open iTunes library in song view, you can add the icloud status column. What does this show you ?
jim
Nothing; column appears, but every song in my library is blank. I have re-authorized the computer and re-launched iTunes match. Given over 13,000 songs, it's taking a while.
Ccan you post an image of what you are seeing in your iTunes library?
Jim
can't get an album onto any devices from mac
