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CoreAudioToolbox.dll Issue

Hi everybody, don't know if any one could give a light , but i've tryed many things and nothing solved. I simply can't open my Itunes....every time i open it it just closes with an error on CoreAudioToolbox.dll at version 7.9.9.6 , does anybody have an idea of what can i do ?


Did a full clean of Itunes, reinstalled, checked all kind of process on windows, but none of them solved....


Assinatura do problema:

Nome do Evento de Problema: APPCRASH

Nome do Aplicativo: iTunes.exe

Versão do Aplicativo: 12.1.1.4

Carimbo de Data/Hora do Aplicativo: 54de1991

Nome do Módulo de Falhas: CoreAudioToolbox.dll

Versão do Módulo de Falhas: 7.9.9.6

Carimbo de Data/Hora do Módulo de Falhas: 54ddd41b

Código de Exceção: c000001d

Deslocamento de Exceção: 00000000001fa332

Versão do sistema operacional: 6.1.7600.2.0.0.256.1

Identificação da Localidade: 1046

Informações Adicionais 1: 43c9

Informações Adicionais 2: 43c945a4b981449f85b8c9891de2feef

Informações Adicionais 3: 1dd8

Informações Adicionais 4: 1dd84b420d287a20032a1b4c476fc232


Thanks for the help

Posted on Mar 1, 2015 7:30 AM

Reply
Question marked as Best reply

Posted on Mar 1, 2015 7:35 AM

Entry point errors can usually be fixed by deleting the offending dll, then repairing the component it is part of from the programs and features control panel. CoreAudioToolbox.dll is part of Apple Application Support and can normally be found in

C:\Program Files\Common Files\Apple\Apple Application Support or

C:\Program Files (x86)\Common Files\Apple\Apple Application Support.

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try theiTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.



Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.



tt2

5 replies
Question marked as Best reply

Mar 1, 2015 7:35 AM in response to Guilhermando

Entry point errors can usually be fixed by deleting the offending dll, then repairing the component it is part of from the programs and features control panel. CoreAudioToolbox.dll is part of Apple Application Support and can normally be found in

C:\Program Files\Common Files\Apple\Apple Application Support or

C:\Program Files (x86)\Common Files\Apple\Apple Application Support.

For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try theiTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.



Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.



tt2

CoreAudioToolbox.dll Issue

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