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wd my passport pro thunderbolt 2tb isn't recognized and not working on my MacBook pro retina late 2012,
How can????
MacBook Pro (Retina, 13-inch, Late 2012), OS X Yosemite (10.10.2)
Hi. Does it show in disk utilities? Have you gone to finder preferences general and made sure all the boxes are checked?
Hello rajrob,
If your external drive is not being recognized by the MacBook Pro, here are a couple of things you can try. First, shut down the computer. Then unplug the external drive. Turn the computer back on, wait a few minutes, and then plug the external drive back in. Sometimes this simple act of restarting resolves issues like this.
If the external drive is still not recognized, use Disk Utility (found in the Applications folder) to check the drive.
Resolve startup issues and perform disk maintenance with Disk Utility and fsck - Apple Support
https://support.apple.com/en-us/HT203176
Use these steps to use the Disk Utility app to verify or repair a disk.
- Open Disk Utility
- Click the First Aid tab.
- Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
- Select your external drive
- Click Repair. Disk Utility checks and repairs the disk.
Using Disk Utility to verify or repair disks - Apple Support
https://support.apple.com/en-us/HT201639
I hope this information helps ....
- Judy
thnx for the reply,
it doesn't show up in disk utility , because the drive only has a connection with thunderbolt ,and when i'm looking at system preferences it shows under thunderbolt no device connected, so I can't see any drive.
it doesn't show up in disk utility , because the drive only has a connection with thunderbolt ,and when i'm looking at system preferences it says no device connected.under thunderbolt.
but today i returned my drive and I ordered a new one , because today i went to an apple dealer and i tried to connect the drive to another latest macbook with thunderbolt ports2 , but the same problem over there.
so I think it's a drive issue.
i'm waiting for the new drive and let you know if this was the problem.
thnx
Hi. By all accounts you would need to have a usb cable to connect to the MBP to reformat the drive for your MBP and then connect with thunderbolt. You might need to contact western digital support on this.
Thanks for the update, rajrob,
Let us know what happens with the new drive.
- Judy
Now i've a new my passport pro mac 4 tb ,this drive + thunderbolt works great on my macbook,,
the other drive i returned to the shop ,,
😉😉
Mine is starting to behave like that now after several years of usage without any issues with OS X 10.11. I wonder if it is related to voltage on the Thunderbolt port and El Capitan. Yesterday when the battery of the rMBP was already low, connecting the Thunderbolt drive completely brought the computer down.
Otherwise it might be that one of the drives is starting to fail.
wd my passport pro thunderbolt 2tb not recognized
