You need a newer version of Pages to open this document

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You need a newer version of Pages to open this document

Hello,

I'm using the latest version of pages on my iOS device (2.5.2 (1723)), and also latest version of pages on my macbook pro (5.5.2 (2120)). I used to be able to work across devices using upload and download with dropbox service.

Later, I found out that iWork offers direct cloud sync with dropbox, box, onedrive, and google drive. I tried dropbox but it didn't work. I found a lot of articles saying that it's on the dropbox side. So I change service to box since it seemed to work OK with iWorks.

Then the problems occurred when I downloaded files directly from box and edit on my iPad. It could be edited, synced, and updated. All seemed to work well until I tried to open and edit that file on that mac. I couldn't open that file on my macbook pro. It said 'You need a newer version of Pages to open this document. You can download the latest version of Pages from the Mac App Store.' But I cannot update anymore, all my apps seemed to be all up to date.

This problems occur for all iWorks - Pages, Keynote and Numbers.

Now I'm blank, please help. Let me know if there is more info I can provide to solve this problem. Thank you very much.

Posted on Mar 1, 2015 9:43 AM

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Answer 1

Mar 1, 2015 3:49 PM in response to natthayanee

You simply have 2 versions of Pages (maybe even 3) on your Mac Pages '09? or an earlier Pages 5.x, and Pages 5.5.2, and are double clicking on the files and they are opening in the wrong version.

Try right click > Open with

Same applies to Numbers and Keynote.

Peter

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Answer 2

natthayanee Author

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Mar 1, 2015 5:08 PM in response to PeterBreis0807

Thank you Peter. But no, I only have one version - 5.5.2. I also tried right click and open with, it didn't work too.

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Answer 3

Mar 1, 2015 5:17 PM in response to natthayanee

mac versions are different from iOS versions, and maybe they're adding that feature prematurely and they will get update to support it out later.

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Answer 4

Mar 1, 2015 5:22 PM in response to natthayanee

Have you searched your Mac with Spotlight and have you checked the versions of Pages when you opened it?

Pages '09 is distinctly different, Pages 5.x has an orange icon with orange photo on it, Pages 5.5.2 has an orange icon with a blue photo on it.

They are all mostly incompatible, thanks be to Apple.

The later versions will open the earlier version files but will alter them, in some cases damage them.

Peter

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Answer 5

natthayanee Author

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Mar 1, 2015 5:34 PM in response to PeterBreis0807

Yes, Peter. I have searched I have only one version of Pages. The icon of pages is orange, the one I opened with.

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Answer 6

Mar 1, 2015 6:33 PM in response to natthayanee

If that is all as you say, then that is new and you need to take it up directly with Apple.

Take your Mac into a Genius Bar if you can and show them what is happening.

Peter

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