Macy's Store credit card and Apple pay

Macy's says I can set up Apple Pay on their store card. The store card has no expiration date and I keep getting an error message "not a valid card". Called Macys but they say can be done. True?

iPhone 6 Plus, iOS 8.1.3

Posted on Mar 1, 2015 10:39 AM

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5 replies

Mar 2, 2015 6:43 PM in response to ALK2629

Not sure what your point is. Again Macy's is giving you the wrong information or they (or you) are confused. Macy's is already set up to accept Apple Pay at their stores and they have been since the launch of Apple Pay a few months ago. I have used many times at Macy's with several of the supported credit card issuers including Citi and AMEX. Whether or not you can ADD a Macy's credit card to Apple Pay remains to be seen. The VISA card will most likely work (if implemented) but doubtful about the store card as that one does not use traditional credit card clearing processes.

Mar 15, 2015 1:42 PM in response to ALK2629

Hope this information helps anyone that has questions regarding Macy's store branded & Macys AMEX cards with Apple Pay. I've included the direct link as well as the complete FAQ from their website.

https://customerservice.macys.com/app/answers/detail/a_id/161/~/what-is-apple-pa y%3F

"What is Apple Pay?


Apple Pay is a brand new way to pay, and Macy’s is proud to be one of the first stores to feature it!

Here’s how it works:

  • Add your credit or debit cards to the Passbook app on your iPhone 6 or 6 Plus.
  • Visit your favorite Macy’s store and shop!
  • Use Apple Pay at checkout—hold your iPhone near the payment pad reader with your finger on Touch ID™.
  • Wait for the vibration & beep to let you know payment is complete.
  • Provide your signature if your total comes to more than $25.
  • It's that easy!

Which mobile devices support Apple Pay?Apple Pay is available for iPhone 6 and iPhone 6 Plus devices.

Are there any fees for using Apple Pay?No, it’s free!

Is Apple Pay safe and secure?Absolutely—it’s just as secure as paying with a credit or debit card. With Apple Pay, your credit or debit card numbers are never shared or transmitted with payment. It’s secure, safe and easy.

Can I add my Macy’s Credit Card to Apple Pay?Right now, Macy’s Credit Cards and Macy’s American Express® Cards cannot be added to Apple Pay. Only Visa, MasterCard and American Express® cards are compatible.

Can I use Apple Pay online, on my mobile device and in Macy’s stores?Not yet! At this time, Apple Pay can only be used in Macy’s stores.

Can I use Apple Pay for all Macy’s transactions?The following in-store transactions accept Apple Pay:

  • Purchases
  • Returns & exchanges

Right now, the following in-store transactions do not accept Apple Pay:

  • Macy’s Credit Card or Macy’s American Express® Card payments
  • Big-ticket items (indoor and outdoor furniture, mattresses and rugs)

Can I use Apple Pay with my Macy’s account and the My Wallet feature?

Not at this time.

Do I still get a receipt?

Yes—you can choose a printed or emailed receipt."

Mar 1, 2015 9:46 PM in response to ALK2629

My strong guess is your 'store card" is not a credit card at all, since it has no expiration date. Perhaps it's a Macy's loyalty card, which accumulates points of some sort when you make purchases. I don't know if Macy's offers such a loyalty card. But if it is, then you may be able to use it as a pass in Passbook as described here:

Use Passbook in iOS - Apple Support


If instead you have a Macy's gift card (which would have cash value and no expiration date), then it could not possibly be used with Apple Pay.

Mar 2, 2015 12:37 PM in response to ALK2629

Dear Friends,

A call to Macy's tech support dept. revealed that although they have the "readers" set up, they have not implemented the program yet. Neither the store cards or the Macy's Visa will work as of this date. So....even though Macy's is listed on the group accepting the card, they're not doing it yet. March 2, 2015

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macy's Store credit card and Apple pay

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