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c100 MP4, AVCHD playback no video, only audio

Hello, I recently bought the Canon C100 mk II, and I took some test footage, but the problem is after importing, there is no video in the playback.


There are all the thumbnails for preview in the event list, but when you hit play all you hear is the audio.


I tried both MP4 and AVCHD, and both the same result. I also tried to convert the files into ProRes 422 using Compressor, but (very strangely) upon import, the files revert back to the original and has the same issue. Even when I rename the ProRes file, it reverts back to the original.

Can anyone help, or has anyone any suggestions?

Thanks in advance!

-Nate

Posted on Mar 1, 2015 11:48 AM

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c100 MP4, AVCHD playback no video, only audio

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