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iTunes Launch Failed When trying to authorize Disney Digital Copy

I recently bought two older Disney Movies Tangled and Up that used the old disc based method for authorizing a digital copy. On both movies, after selecting the itunes option, i recieve the error below:


iTunes Launch Failed.

Your iTunes software is either out

of date, not currently installed in your computer, or does not meet the minimum

system requirements. Click
here
to download the latest version of iTunes. If you experience problems

with the iTunes software, please contact Apple support at http://www.apple.com/support/itunes.



This seems to be related to the new iTunes version 12.1.1 since this disc based authentication worked on ver 11 and 10 for me on the same computer. I have tried on multiple machines all running the 12.1.1 version with the same results (dont have any with the old version 😟)


The are all running windows 7 64 bit. I attempted to redeem using the option in itunes directly and digitalcopyplus but it states i must authenticate with the disc.

Windows 7

Posted on Mar 1, 2015 9:48 AM

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iTunes Launch Failed When trying to authorize Disney Digital Copy

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