Maen Ibrahim

Q: OS X Yosemite declining a reinstall because HDD is locked.

So I bought a brand new Macbook Pro - Retina Display. The issue started with the FileVault paused even when I put a power source for it to continue... After reading articles and everything else. The solution I found to end it was to Erase something about the HDD. So I ended up at the Disk Utility page and I technically erased and deleted the second HDD named as "Macintosh-HD". I have tried doing everything to reinstall OS X Yosemite. But since the HDD is locked I can barely do anything MAX I can go for is the terminal. Please help me out.

MacBook Pro with Retina display, iOS 8.1.3

Posted on Mar 1, 2015 10:16 AM

Close

Q: OS X Yosemite declining a reinstall because HDD is locked.

  • All replies
  • Helpful answers

  • by Kappy,

    Kappy Kappy Mar 1, 2015 10:26 AM in response to Maen Ibrahim
    Level 10 (270,831 points)
    Desktops
    Mar 1, 2015 10:26 AM in response to Maen Ibrahim

    Since you just bought it new take it back for service. If you are within 14 days from date of purchase you can request an exchange or your money back without question. Take in all the original packaging and your purchase receipt.