HT204315: Report a lost or stolen Apple product
Learn about Report a lost or stolen Apple product
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Helpful answers
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Mar 1, 2015 11:06 AM in response to cletchyby HyperNova Software,cletchy wrote:
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product loced from find my friends app and i need to find ip address.
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Please elaborate because I don't understand what you're trying to convey here.
I hope you have current backups of your data.
If you are running a business, this should be your number one priority.
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Mar 1, 2015 11:17 AM in response to HyperNova Softwareby cletchy,i have hard copies from older projects and i found on cloud all the new on going. the product was stolen on thursday night. on Saturday it was tracked from find my mac and locked but i can't find the ip address to give it to the local authorities. time is passing. and in greece there is no apple support on weekends. i tried to log in in apple support site with my serial and it say that is not correct. i have used it befor but now i can't.
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Mar 1, 2015 11:20 AM in response to cletchyby HyperNova Software,If Find My Mac is giving you the location you need to contact your local police. The IP address is not important.
Apple can't help you with that.
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Mar 1, 2015 11:23 AM in response to cletchyby cletchy,but it didn;t . i resived a mail that said that my mac was locked and no location
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Mar 1, 2015 11:28 AM in response to HyperNova Softwareby cletchy,also from police they need ip address. time and date.
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Mar 1, 2015 11:31 AM in response to Dan007ielby cletchy,i did. it is all reported. but they need ip address to locate it.