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Okay, a dumb question, but need to know -

do I need to buy protection software like Norton or Malware Bytes for my mac? I thought Mac's don't get hacked.

MacBook Pro (Retina, 15-inch, Late 2013), OS X Yosemite (10.10.1)

Posted on Mar 1, 2015 12:30 PM

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Posted on Mar 1, 2015 12:33 PM

No.

Just be careful whom you hang around with where you browse 😉

and what you download.


It is not a dumb question.


See some links on where people have installed things unknowingly:

Read these (of many threads) discussions.


Yosemite OS X & MacKeeper I can't unistall


Got a malware on OS X Yosemite, how do I get rid of it?


"Ransomware" web pages


Pop up problems in Safari on OS X Yosemite!


See these Apple notes:


Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support


Safari 8 (Yosemite): Security pane of Safari preferences


OS X Yosemite: Protect your Mac from malware

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Mar 1, 2015 1:05 PM in response to Sparkleberry

I don't seem to have any of the problems described in the resources links you sent (thank you!), except that somehow Automator did get downloaded onto my computer but not MacKeeper. Should I remove it?


The anomaly I'm occasionally having is text appearing and disappearing in a blinking fashion when typing in gmail. (using Safari browser). Then today got a display of mumbly-jumbly "stuff" suddenly appearing on half the screen.


I'll run a diagnostics on it and see if anything comes up.

Mar 1, 2015 1:27 PM in response to LLSeattle

No.


It's not a dumb question at all. Most people come to this site after they mess up their Mac. Don't install that junk, and you won't be coming here when you need to fix the problems it causes.


There will always be threats to your information security associated with using any Internet - connected communications tool:


  1. You can mitigate those threats by following commonsense practices
  2. Delegating that responsibility to software is an ineffective defense
  3. Assuming that any product will protect you from those threats is a hazardous attitude that is likely to result in neglecting point #1 above.

OS X already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.


A much better question is "how should I protect my Mac":

  • Never install any product that claims to "clean up", "speed up", "optimize", "boost" or "accelerate" your Mac; to "wash" it, "tune" it, or to make it "shiny". Those claims are absurd.

    Such products are very aggressively marketed. They are all scams.

  • Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources.
    • Illegally obtained software is almost certain to contain malware.
    • "Questionable sources" include but are not limited to spontaneously appearing web pages or popups, download hosting sites such as C net dot com, Softonic dot com, Soft pedia dot com, Download dot com, Mac Update dot com, or any other site whose revenue is primarily derived from junk product advertisements.
    • If you need to install software that isn't available from the Mac App Store, obtain it only from legitimate sources authorized by the software's developer.
  • Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
  • Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
    • Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
    • Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
    • Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iCloud, iTunes, or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
  • Don’t install browser extensions unless you understand their purpose:

    Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.

  • Don’t install Java unless you are certain that you need it:
    • Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
    • Java can be disabled in System Preferences.
    • Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
    • The same precaution applies to Adobe Flash Player. Newly discovered Flash vulnerabilities appear almost weekly.
  • Beware spontaneous popups: Safari menu > Preferences > Security > check "Block popup windows".
    • Popup windows are useful and required for some websites, but unsolicited popups are commonly used to deceive people into installing unwanted software they would never intentionally install.
    • Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
    • If you ever receive a popup window indicating that your Mac is infected with some ick or that you won some prize, it is 100% fraudulent. Ignore it.
    • The same goes for a spontaneously appearing dialog insisting that you upgrade your video player right this instant. Such popups are frequently associated with sites that promise to deliver "free" movies or other copyrighted content that is not normally "free".
    • The more insistent it is that you upgrade or install something, the more likely it is to be a scam. Close the window or tab and forget it.
  • Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
    • The most serious threat to your data security is phishing. Most of these attempts are pathetic and are easily recognized, but that hasn't stopped prominent public figures from recently succumbing to this age-old scam.
    • OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
    • Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
    • If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
    • Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
  • Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.


Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

Mar 4, 2015 6:00 AM in response to LLSeattle

After you read obviously biased blog posts recommended by someone motivated to sell you something, primarily centered on describing a specific threat that no software can possibly prevent, read the reasons that company's senior VP for information security recently declared "anti-virus" software "dead".


A few years ago, I worked in an Apple Store Genius Bar. The first thing that caught my attention was the number of customers coming in with malware issues. If I had a nickel for every time I heard the phrase, “But I’m a Mac user, how did I get a virus?” I might have had a free lunch or two.


If I had a nickel for every time someone alleged the existence of "viruses" that affect OS X, yet failed to name even a single one, I could buy the entire Genius Bar a free lunch or two.


In fact, viruses are a small piece of the Apple malware pie.


In fact, this statement would be true if "small" = "zero".


Like every other "anti-virus" junk peddler, Symantec has been desperate to assert its continued relevance as their legacy Windows PC market crumbles around them. Caveat emptor.

Okay, a dumb question, but need to know -

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