Previous 1 2 3 Next 39 Replies Latest reply: Nov 29, 2006 9:55 AM by pilaar39 Go to original post
  • dumesny1 Level 1 Level 1 (0 points)
    What are the iTunes alternatives?
  • Chelsea G Level 1 Level 1 (0 points)
    i've been having this problem with my computer for the last two weeks. everyone who is on my floor in my dorm is also having the same problem. Apple needs to fix this problem so then we don't have to jerry rig everything just so we can spend a dollar on a song. yeah.... it's starting to be frustrating.
  • Mokolon Level 1 Level 1 (5 points)
    Hey everybody,

    I also was experiencing the unknown error -42018 when attempting to download purchased music. Additionally, I was stuck in an endless authorization loop when attempting to play previously purchaed music. All this started when I installed the latest iTunes software 7.0.2.

    I run windows XP Pro, and unlike the majority of users I actually set it up correctly with a dedicated administrator account, and regular user accounts instead of just running as admin all the time. For me, that was the cause of the problem.

    The new version of iTunes software required FULL CONTROL privilages on the iTunes and iPod install directories for all user accounts that were using the program. (Previous versions worked fine, so this is a new thing.) Once I provided those permissions, iTunes worked correctly. Follow this link: http://support.microsoft.com/kb/304040 for information on how to provide FULL CONTROL to every user account.

    I hope you all find this helpful in solving your problem.

    Good Luck,
    Bill
  • Mokolon Level 1 Level 1 (5 points)
    Hey everybody,

    I experiencing the unknown error -42018 when attempting to download purchased music. All this started when I installed the latest iTunes software 7.0.2. It said to check my network connection and all, so the problem may be related to yours.

    I run windows XP Pro, and unlike the majority of users I actually set it up correctly with a dedicated administrator account, and regular user accounts instead of just running as admin all the time. For me, that was the cause of the problem.

    The new version of iTunes software required FULL CONTROL privilages on the iTunes and iPod install directories for all user accounts that were using the program. (Previous versions worked fine, so this is a new thing.) Once I provided those permissions, iTunes worked correctly. Follow this link: http://support.microsoft.com/kb/304040 for information on how to provide FULL CONTROL to every user account.

    I hope you all find this helpful in solving your problem.

    Good Luck,
    Bill
  • kcarndt1 Level 1 Level 1 (0 points)
    As per nathan_reid above, this works:

    http://www.opendns.com/start/windows_xp.php

    Mine wasn't working tonight. Went to this website, followed the instructions, and hey presto - it works!

    Don't bother with iPrimus technical support - they haven't got a clue.
  • coucou00 Level 1 Level 1 (0 points)
    Ok I just wish to let you know that I found out the problem. And, yes, the problem comes from the Firewall settings. In my case, I have Norton Internet Security (anti-viruses program)on my computer. You just open your anti-viruses program, click firewall + customize. and, under programs you have to find apple iTunes and then modify the Internet access to automatic. And Voilà! Hope it helps. Happy Holidays to everyone! See ya!

      Windows XP  
  • ThePNO95 Level 1 Level 1 (0 points)
    The only firewall I'm using is Windows Firewall, which iTunes' own diagnostics shows is set up properly. I have Symantec Anti-Virus, but that's all it is - it's not a firewall program. And even shutting it down (just in case) doesn't make any difference. I still get the same error every time "iTunes could not connect to the iTunes Stores. The network connection was refused."

    Crap! I've been coming here since the first week of October looking for someone from Apple to show some concern about this issue, and thus far I see no reaction.
  • kcarndt1 Level 1 Level 1 (0 points)
    Go here:
    http://www.opendns.com/start/windows_xp.php

    Follow the instructions and your problem wille be solved.
  • ThePNO95 Level 1 Level 1 (0 points)
    Go here:
    http://www.opendns.com/start/windows_xp.php

    Follow the instructions and your problem wille be
    solved.


    Already tried that, didn't change anything.
  • pilaar39 Level 1 Level 1 (0 points)
    I too had this problem, and finally fixed it by removing the Norton Firewall software.

    See my post at:
    http://discussions.apple.com/thread.jspa?messageID=3616859#3616859
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