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troubleshoot iOS 8.1.3 update

I updated my iPhone 6 to IOS 8.1.3 and now I can call or text or receive calls or text on my phone. How can I correct this?

iPhone 6, iOS 8.1.3

Posted on Mar 1, 2015 11:35 AM

Reply
1 reply

Mar 1, 2015 11:39 AM in response to rojamfix

So, you can or cannot make and receive calls and send or receive text messages?

If the latter, what troubleshooting steps have you tried so far?


Basic Troubleshooting Steps when all else fails

- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6 older, hold down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)

- Relaunch the App and try again.

- Restart the device. http://support.apple.com/kb/ht1430

- Reset the device. (Same article as above.)

- Reset All Settings (Settings > General > Reset > Reset All Settings)

- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)

- Restore as new device. http://support.apple.com/kb/HT4137
For this step, do not re-download ANYTHING, and do not sign into your Apple ID.

- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.

troubleshoot iOS 8.1.3 update

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