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Touch ID.

The touch id on my iPhone 6 has stopped working. This has now happened on a replacement iPhone 6. I have had both phones for a total of ten days. I have tried resetting the fingerprint and have had conversations with the Apple Care Line and made two trips to the Genius Bar with no one able to solve the problem. Any fixes work for maybe an hour and then the device slowly stops recognizing my fingerprint each time I place it on the Home button; then nothing. Is anyone having a similar experience?


Apple gave me a replacement and would no doubt give me another phone to replace the second one but is that the only answer? I currently have IOS 8.1.3 installed.


Thank you,


Robert

iPhone 6, iOS 8.1.3

Posted on Mar 1, 2015 1:17 PM

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Touch ID.

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