screen went black using voiceover
I was using voiceover to read a book on Kindle on my iPhone, and the screen has gone black. I can still hear it talking, but I can't see anything. What to do?
Mac Pro, OS X Mountain Lion (10.8)
Greetings GSC818,
After reading your post, it sounds like you are experiencing an error when using an app. You may want to consider restarting the device first, and then resetting if that does not work. This article provides detailed instructions for Restarting, and Reseting:
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
How to restart
- Press and hold the Sleep/Wake button until the red slider appears.
- Drag the slider to turn your device completely off.
- After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
- You should reset your device as a last resort and only if you can't restart it.
- To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D