screen went black while using voiceover
I rebooted, but the screen fades out right away when it starts up so I can't enter my passcode or get into the settings to turn off voiceover! Help!
Mac Pro, OS X Mountain Lion (10.8)
User profile for user:
jeremy_v
User level:
Community Specialist
Hi GSC818,
Thanks for visiting Apple Support Communities.
It seems like you want to turn off VoiceOver on your iPhone, but can't because the screen goes black.
If you can't access your iPhone, try disabling voice over using this method on a computer with iTunes:
Managing Accessibility features using iTunes
- Connect your iPhone, iPad, or iPod touch to any computer with iTunes installed.
- In iTunes, select your device.
- From the Summary pane, click > Configure Universal Access in the Options section at the bottom.
- Select the feature you would like to use and click OK.
From:
Use Accessibility features in iOS - Apple Support
If your screen doesn't return to normal after turning off VoiceOver, see this article for some additional troubleshooting tips:
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
Sincerely,
Jeremy