apple logo screen changing colours in a loop
My phone randomly went in a loop of the apple logo (with the white background) changing colours (sometimes red, blue, grey) and I can't restore it or connect it to my computer!
Please help!
iPhone 5
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My phone randomly went in a loop of the apple logo (with the white background) changing colours (sometimes red, blue, grey) and I can't restore it or connect it to my computer!
Please help!
iPhone 5
Hi there,
If the iPhone cannot be put into recovery mode as well, then the device needs to be serviced for a hardware issue. To learn more about obtaining service for your iPhone, please see the information in the link below.
Apple - Support - Service Answer Center
Have a good one,
Alex H.
Hi gzhu22,
To troubleshoot this issue where your iPhone will not boot past the Apple logo and is showing different colored screens, please follow the directions below.
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
- Make sure that you have iTunes 12 or later on your computer.
- Put your device in recovery mode.
- When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Take care,
Alex H.
What if I can't get to recovery mode?
apple logo screen changing colours in a loop