Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: clb5
clb5 Author
User level: Level 1
10 points

Unexplained system slowdown after SSD upgrade?

I upgraded a Macbook Air (5,2) with a larger SSD and cloned the old SSD content. Now the drive is in perpetual spinning beachball slowdown mode. What might be wrong? It does not appear to be the hardware.

The cloned drive did have Parallels w/ Windows 8.1 on it but not as a bootcamp partition. I had booted with the clone just fine.

It is configured just as my drive on my MacBook Pro. The space that should be there is there.


  • I formatted the new drive, it runs through the verify disk and permissions repair with flying colors.
  • I verified Keychain Access permissions.
  • I have scanned for viruses, none.
  • The activity monitor shows no abnormal behavior on the drive or the memory.
  • I booted into hardware test mode and it passed without a hitch using the intensive scan or whatever it was called.
  • I've booted into safe-mode and the problem remains.


Here is the console log from several beachball incidents:


3/1/15 10:52:31.924 AM CalendarAgent[188]: [com.apple.calendar.store.log.caldav.queue] [Adding [<CalDAVAccountRefreshQueueableOperation: 0x7ff53d04e8b0; Sequence: 0>] to failed operations.]

3/1/15 10:52:32.179 AM configd[17]: network changed: Proxy

3/1/15 10:52:32.000 AM kernel[0]: en0: 802.11d country code set to 'US'.

3/1/15 10:52:32.000 AM kernel[0]: en0: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165

3/1/15 10:52:32.000 AM kernel[0]: MacAuthEvent en0 Auth result for: 58:6d:8f:d9:23:c6 MAC AUTH succeeded

3/1/15 10:52:33.000 AM kernel[0]: MacAuthEvent en0 Auth result for: 58:6d:8f:d9:23:c5 MAC AUTH succeeded

3/1/15 10:52:33.000 AM kernel[0]: wlEvent: en0 en0 Link UP virtIf = 0

3/1/15 10:52:33.000 AM kernel[0]: AirPort: Link Up on en0

3/1/15 10:52:33.000 AM kernel[0]: en0: BSSID changed to 58:6d:8f:d9:23:c5

3/1/15 10:52:33.000 AM kernel[0]: AirPort: RSN handshake complete on en0

3/1/15 10:52:33.359 AM AirPlayUIAgent[253]: 2015-03-01 10:52:33.358902 AM [AirPlayAVSys] AirPlay no longer the default audio device

3/1/15 10:52:33.000 AM kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1

3/1/15 10:52:34.280 AM configd[17]: network changed: DNS* Proxy

3/1/15 10:52:37.795 AM configd[17]: network changed: DNS*

3/1/15 10:52:39.517 AM configd[17]: network changed.

3/1/15 10:53:02.000 AM kernel[0]: process airportd[94] caught causing excessive wakeups. Observed wakeups rate (per sec): 217; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 55245

3/1/15 10:53:04.984 AM UserEventAgent[10]: Captive: [CNInfoNetworkActive:1655] en0: SSID 'XXXXXX' making interface primary (cache indicates network not captive)

3/1/15 10:53:04.985 AM UserEventAgent[10]: Captive: CNPluginHandler en0: Evaluating

3/1/15 10:53:04.985 AM mDNSResponder[39]: 18: Could not write data to clientPID[198](apsd) because of error - aborting connection

3/1/15 10:53:04.985 AM mDNSResponder[39]: 18: DNSServiceGetAddrInfo v4v6 init-p01st.push.apple.com. PID[198](apsd)

3/1/15 10:53:04.986 AM mDNSResponder[39]: 19: Could not write data to clientPID[198](apsd) because of error - aborting connection

3/1/15 10:53:04.986 AM mDNSResponder[39]: 19: DNSServiceGetAddrInfo v4v6 44-courier.push.apple.com. PID[198](apsd)

3/1/15 10:53:04.989 AM UserEventAgent[10]: Captive: en0: Not probing XXXX' (cache indicates not captive)

3/1/15 10:53:04.991 AM UserEventAgent[10]: Captive: CNPluginHandler en0: Authenticated

3/1/15 10:53:05.035 AM configd[17]: network changed: v4(en0!:192.168.1.101) DNS+ Proxy+ SMB

3/1/15 10:53:05.275 AM AirPlayUIAgent[253]: 2015-03-01 10:53:05.275410 AM [AirPlayUIAgent] Changed PIN pairing: no

3/1/15 10:53:05.309 AM AirPlayUIAgent[253]: 2015-03-01 10:53:05.308543 AM [AirPlayUIAgent] Changed PIN pairing: no

3/1/15 10:53:29.366 AM apsd[198]: Unrecognized leaf certificate

3/1/15 10:53:52.296 AM loginwindow[74]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.

3/1/15 10:54:20.477 AM ntpd[106]: ntpd: wake time set +1.112398 s

3/1/15 10:54:20.502 AM com.apple.time[165]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).



3/1/15 10:55:22.393 AM hidd[79]: IOHIDEventQueue unable to get policy for event of type 11. (e00002e8)

[This repeated a lot]


3/1/15 10:58:58.947 AM WindowServer[102]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

3/1/15 10:59:12.946 AM WindowServer[102]: disable_update_likely_unbalanced: UI updates still disabled by application "Finder" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.

3/1/15 10:59:14.510 AM WindowServer[102]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 16.57 seconds (server forcibly re-enabled them after 1.00 seconds)

3/1/15 10:59:14.514 AM Finder[194]: void CGSUpdateManager::log() const: conn 0x7f7f: spurious update.

3/1/15 11:04:40.018 AM AirPlayUIAgent[253]: 2015-03-01 11:04:40.018204 AM [AirPlayAVSys] AirPlay became the default audio device

3/1/15 11:05:28.319 AM com.apple.SecurityServer[13]: Killing auth hosts

3/1/15 11:05:28.319 AM com.apple.SecurityServer[13]: Killing auth hosts

3/1/15 11:05:28.319 AM com.apple.SecurityServer[13]: Session 100016 destroyed

3/1/15 11:05:28.319 AM com.apple.SecurityServer[13]: Session 100015 destroyed

3/1/15 11:19:17.957 AM WindowServer[102]: disable_update_timeout: UI updates were forcibly disabled by application "Disk Utility" for over 1.00 seconds. Server has re-enabled them.

3/1/15 11:19:31.956 AM WindowServer[102]: disable_update_likely_unbalanced: UI updates still disabled by application "Disk Utility" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.

3/1/15 11:19:49.136 AM WindowServer[102]: common_reenable_update: UI updates were finally reenabled by application "Disk Utility" after 32.18 seconds (server forcibly re-enabled them after 1.00 seconds)

3/1/15 11:19:49.138 AM Disk Utility[276]: void CGSUpdateManager::log() const: conn 0xe733: spurious update.

3/1/15 11:20:56.000 AM kernel[0]: process WindowServer[102] caught causing excessive wakeups. Observed wakeups rate (per sec): 168; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 87258

3/1/15 11:28:57.928 AM WindowServer[102]: disable_update_timeout: UI updates were forcibly disabled by application "Disk Utility" for over 1.00 seconds. Server has re-enabled them.

3/1/15 11:29:11.927 AM WindowServer[102]: disable_update_likely_unbalanced: UI updates still disabled by application "Disk Utility" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.

3/1/15 11:29:26.242 AM WindowServer[102]: common_reenable_update: UI updates were finally reenabled by application "Disk Utility" after 29.32 seconds (server forcibly re-enabled them after 1.00 seconds)

3/1/15 11:29:26.248 AM Disk Utility[276]: void CGSUpdateManager::log() const: conn 0xe733: spurious update.

3/1/15 11:39:00.607 AM WindowServer[102]: CGError post_notification(const CGSNotificationType, void *const, const size_t, const bool, const CGSRealTimeDelta, const int, const CGSConnectionID *const, const pid_t): Timed out 1.000 second wait for reply from "loginwindow" for synchronous notification type 102 (kCGSDisplayWillSleep) (CID 0x6a07, PID 74)

3/1/15 11:39:00.607 AM WindowServer[102]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x7fa019c2a760(2001)

3/1/15 11:39:00.619 AM WindowServer[102]: device_generate_lock_screen_screenshot: authw 0x0(0), shield 0x7fa019c2a760(2001)

3/1/15 11:39:25.091 AM WindowServer[102]: _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff

3/1/15 11:39:25.094 AM loginwindow[74]: find_shared_window: WID -1

3/1/15 11:39:25.094 AM loginwindow[74]: CGSGetWindowTags: Invalid window 0xffffffff

3/1/15 11:39:25.094 AM loginwindow[74]: find_shared_window: WID -1

3/1/15 11:39:25.094 AM loginwindow[74]: CGSSetWindowTags: Invalid window 0xffffffff

3/1/15 11:39:25.265 AM WindowServer[102]: _CGXHWCaptureWindowList: No capable active display found.

3/1/15 11:39:35.062 AM loginwindow[74]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.

3/1/15 11:40:05.590 AM WindowServer[102]: _CGXHWCaptureWindowList: No capable active display found.

3/1/15 11:42:27.792 AM WindowServer[102]: _CGXHWCaptureWindowList: No capable active display found.

3/1/15 11:44:23.412 AM ntpd[106]: ntpd: wake time set +0.225036 s

3/1/15 11:44:23.435 AM com.apple.time[165]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).

3/1/15 11:44:25.000 AM kernel[0]: AirPort_Brcm43xx::powerChange: System Sleep

3/1/15 11:45:18.000 AM kernel[0]: AppleThunderboltNHI::prePCIWake - power up complete - took 0 us

3/1/15 11:45:18.000 AM kernel[0]: AppleThunderboltHAL::earlyWake - complete - took 0 milliseconds

3/1/15 11:45:18.000 AM kernel[0]: Bluetooth -- LE is supported - Disable LE meta event

3/1/15 11:45:19.000 AM kernel[0]: Thunderbolt Self-Reset Count = 0xedefbe00

3/1/15 11:45:19.000 AM kernel[0]: IOThunderboltSwitch<0xffffff800c2e4e00>(0x0)::listenerCallback - Thunderbolt HPD packet for route = 0x0 port = 11 unplug = 0

3/1/15 11:45:19.000 AM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Suspend -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x6800 ****

3/1/15 11:45:51.000 AM kernel[0]: AppleThunderboltNHIType2::waitForOk2Go2Sx - retries = 4




3/1/15 12:40:02.000 PM kernel[0]: Wake reason: EC.PME EHC1 (User)

3/1/15 12:40:02.000 PM kernel[0]: AirPort_Brcm43xx::powerChange: System Wake - Full Wake/ Dark Wake / Maintenance wake

3/1/15 12:40:02.000 PM kernel[0]: Previous Sleep Cause: 5

3/1/15 12:40:02.000 PM kernel[0]: The USB device HubDevice (Port 1 of Hub at 0x1d000000) may have caused a wake by issuing a remote wakeup (2)

3/1/15 12:40:02.000 PM kernel[0]: AppleThunderboltNHI::prePCIWake - power up complete - took 0 us

3/1/15 12:40:02.000 PM kernel[0]: AppleThunderboltHAL::earlyWake - complete - took 1 milliseconds

3/1/15 12:40:02.000 PM kernel[0]: The USB device HubDevice (Port 8 of Hub at 0x1d100000) may have caused a wake by issuing a remote wakeup (3)

3/1/15 12:40:02.000 PM kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 2 of Hub at 0x1d180000) may have caused a wake by issuing a remote wakeup (3)

3/1/15 12:40:02.000 PM kernel[0]: Thunderbolt Self-Reset Count = 0xedefbe00

3/1/15 12:40:02.000 PM kernel[0]: IOThunderboltSwitch<0xffffff800c2e4e00>(0x0)::listenerCallback - Thunderbolt HPD packet for route = 0x0 port = 11 unplug = 0

3/1/15 12:40:02.000 PM kernel[0]: TBT W (2): 0x0100 [x]

3/1/15 12:40:02.000 PM kernel[0]: IOThunderboltSwitch<0xffffff800c2e4e00>(0x0)::listenerCallback - Thunderbolt HPD packet for route = 0x0 port = 12 unplug = 0

3/1/15 12:40:02.000 PM kernel[0]: wlEvent: en0 en0 Link DOWN virtIf = 0

3/1/15 12:40:02.000 PM kernel[0]: AirPort: Link Down on en0. Reason 8 (Disassociated because station leaving).

3/1/15 12:40:02.000 PM kernel[0]: en0: 802.11d country code set to 'X0'.

3/1/15 12:40:02.000 PM kernel[0]: en0: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165

3/1/15 12:40:02.180 PM UserEventAgent[10]: Captive: CNPluginHandler en0: Inactive

3/1/15 12:40:02.181 PM configd[17]: network changed: v4(en0-:192.168.1.101) DNS- Proxy-

3/1/15 12:40:02.193 PM configd[17]: network changed.

3/1/15 12:40:02.000 PM kernel[0]: AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized

3/1/15 12:40:02.296 PM hidd[79]: MultitouchHID: device bootloaded

3/1/15 12:40:02.000 PM kernel[0]: **** [IOBluetoothHostControllerUSBTransport][SuspendDevice] -- Resume -- suspendDeviceCallResult = 0x0000 (kIOReturnSuccess) -- 0x6800 ****

3/1/15 12:40:02.659 PM WindowServer[102]: CGXDisplayDidWakeNotification [12353374241892]: posting kCGSDisplayDidWake

3/1/15 12:40:02.661 PM WindowServer[102]: handle_will_sleep_auth_and_shield_windows: Reordering authw 0x7fa019c2ce50(2004) (lock state: 3)

3/1/15 12:40:02.661 PM WindowServer[102]: handle_will_sleep_auth_and_shield_windows: err 0x0

3/1/15 12:40:02.882 PM CalendarAgent[188]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1009 "The Internet connection appears to be offline." UserInfo=0x7ff53d556660 {NSUnderlyingError=0x7ff53af86cd0 "The Internet connection appears to be offline.", NSErrorFailingURLStringKey=https://REDACTgmail.com@calendar.google.com/calendar/dav/REDACTgmail.com/user///REDACTgmail.com@calendar.google.com/calendar/dav/REDACTgmail.com/user/, NSErrorFailingURLKey=https://REDACTgmail.com@calendar.google.com/calendar/dav/REDACTgmail.com/user///REDACTgmail.com@calendar.google.com/calendar/dav/REDACTgmail.com/user/, AccountName=Gmail, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The Internet connection appears to be offline.}]

3/1/15 12:40:02.884 PM CalendarAgent[188]: [com.apple.calendar.store.log.caldav.queue] [Adding [<CalDAVAccountRefreshQueueableOperation: 0x7ff53accc600; Sequence: 0>] to failed operations.]

3/1/15 12:40:03.179 PM configd[17]: network changed: Proxy

3/1/15 12:40:03.000 PM kernel[0]: en0: 802.11d country code set to 'US'.

3/1/15 12:40:03.000 PM kernel[0]: en0: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165

3/1/15 12:40:03.000 PM kernel[0]: MacAuthEvent en0 Auth result for: 58:6d:8f:d9:23:c6 MAC AUTH succeeded

3/1/15 12:40:03.000 PM kernel[0]: MacAuthEvent en0 Auth result for: 58:6d:8f:d9:23:c5 MAC AUTH succeeded

3/1/15 12:40:04.000 PM kernel[0]: wlEvent: en0 en0 Link UP virtIf = 0

3/1/15 12:40:04.000 PM kernel[0]: AirPort: Link Up on en0

3/1/15 12:40:04.000 PM kernel[0]: en0: BSSID changed to 58:6d:8f:d9:23:c5

3/1/15 12:40:04.000 PM kernel[0]: AirPort: RSN handshake complete on en0

3/1/15 12:40:04.334 PM AirPlayUIAgent[253]: 2015-03-01 12:40:04.334282 PM [AirPlayAVSys] AirPlay no longer the default audio device

3/1/15 12:40:04.000 PM kernel[0]: flow_divert_kctl_disconnect (0): disconnecting group 1

3/1/15 12:40:05.395 PM configd[17]: network changed: DNS* Proxy

3/1/15 12:40:05.397 PM UserEventAgent[10]: Captive: [CNInfoNetworkActive:1655] en0: SSID 'XXXX' making interface primary (cache indicates network not captive)

3/1/15 12:40:05.398 PM UserEventAgent[10]: Captive: CNPluginHandler en0: Evaluating

3/1/15 12:40:05.401 PM UserEventAgent[10]: Captive: en0: Not probing 'XXXXX' (cache indicates not captive)

3/1/15 12:40:05.402 PM UserEventAgent[10]: Captive: CNPluginHandler en0: Authenticated

3/1/15 12:40:05.406 PM configd[17]: network changed: v4(en0!:192.168.1.101) DNS+ Proxy+ SMB

3/1/15 12:40:06.416 PM apsd[198]: Unrecognized leaf certificate

3/1/15 12:40:08.568 PM configd[17]: network changed: v4(en0:192.168.1.101) DNS* Proxy SMB

3/1/15 12:40:10.258 PM ntpd[106]: ntpd: wake time set +0.375406 s

3/1/15 12:40:10.283 PM com.apple.time[165]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).

3/1/15 12:40:10.754 PM configd[17]: network changed.

3/1/15 12:40:28.552 PM loginwindow[74]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.

3/1/15 12:40:39.656 PM CalendarAgent[188]: CFNetwork SSLHandshake failed (-9806)

3/1/15 12:40:39.708 PM CalendarAgent[188]: CFNetwork SSLHandshake failed (-9802)

3/1/15 12:40:39.762 PM CalendarAgent[188]: CFNetwork SSLHandshake failed (-9802)

3/1/15 12:40:39.763 PM CalendarAgent[188]: NSURLConnection/CFURLConnection HTTP load failed (kCFStreamErrorDomainSSL, -9802)

3/1/15 12:40:39.896 PM AirPlayUIAgent[253]: 2015-03-01 12:40:39.895721 PM [AirPlayUIAgent] Changed PIN pairing: no

3/1/15 12:40:39.956 PM AirPlayUIAgent[253]: 2015-03-01 12:40:39.956206 PM [AirPlayUIAgent] Changed PIN pairing: no

3/1/15 12:41:12.078 PM CalendarAgent[188]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1200 "An SSL error has occurred and a secure connection to the server cannot be made." UserInfo=0x7ff53ae88230 {CalDAVErrFromRefresh=YES, NSLocalizedRecoverySuggestion=Would you like to connect to the server anyway?, AccountName=Gmail, NSLocalizedDescription=An SSL error has occurred and a secure connection to the server cannot be made., NSErrorFailingURLStringKey=https:/REDACTmail.com@calendar.google.com/calendar/dav/REDACTgmail.com/user/, NSUnderlyingError=0x7ff53add9290 "An SSL error has occurred and a secure connection to the server cannot be made.", NSErrorFailingURLKey=https://REDACTgmail.com@calendar.google.com/calendar/dav/REDACTgmail.com/user///REDACTgmail.com@calendar.google.com/calendar/dav/REDACTgmail.com/user/}]

3/1/15 12:41:12.080 PM CalendarAgent[188]: [com.apple.calendar.store.log.caldav.queue] [Adding [<CalDAVAccountRefreshQueueableOperation: 0x7ff53afcdf30; Sequence: 0>] to failed operations.]




3/1/15 12:49:23.476 PM SystemUIServer[193]: void CGSUpdateManager::log() const: conn 0x7e13: spurious update.

3/1/15 12:50:43.190 PM WindowServer[102]: disable_update_timeout: UI updates were forcibly disabled by application "Disk Utility" for over 1.00 seconds. Server has re-enabled them.

3/1/15 12:50:43.199 PM WindowServer[102]: common_reenable_update: UI updates were finally reenabled by application "Disk Utility" after 32.24 seconds (server forcibly re-enabled them after 32.23 seconds)

3/1/15 12:50:44.388 PM Console[262]: Type selection took over 1.000 seconds. Stopping early....

3/1/15 12:51:16.297 PM WindowServer[102]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.

3/1/15 12:51:20.691 PM AirPlayUIAgent[253]: 2015-03-01 12:51:20.691343 PM [AirPlayAVSys] AirPlay became the default audio device

3/1/15 12:51:30.296 PM WindowServer[102]: disable_update_likely_unbalanced: UI updates still disabled by application "Finder" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.

3/1/15 12:51:47.392 PM WindowServer[102]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 32.10 seconds (server forcibly re-enabled them after 1.00 seconds)

3/1/15 12:51:47.578 PM Finder[194]: void CGSUpdateManager::log() const: conn 0x7f7f: spurious update.

3/1/15 12:52:21.138 PM com.apple.launchd[1]: (com.apple.quicklook.satellite.1B79E03F-8433-4559-B171-6132B52EB850[451]) Exited: Killed: 9

3/1/15 12:52:23.712 PM WindowServer[102]: disable_update_timeout: UI updates were forcibly disabled by application "Google Chrome" for over 1.00 seconds. Server has re-enabled them.

3/1/15 12:52:37.711 PM WindowServer[102]: disable_update_likely_unbalanced: UI updates still disabled by application "Google Chrome" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.

3/1/15 12:52:54.796 PM WindowServer[102]: common_reenable_update: UI updates were finally reenabled by application "Google Chrome" after 32.09 seconds (server forcibly re-enabled them after 1.00 seconds)

3/1/15 12:52:54.934 PM Google Chrome[455]: void CGSUpdateManager::log() const: conn 0x102d7: spurious update.

Posted on Mar 1, 2015 2:07 PM

Reply
11 replies
User profile for user: clb5
clb5 Author
User level: Level 1
10 points

Mar 1, 2015 8:16 PM in response to BobHarris

Yes. Misbehaved in safe-mode.

Activity Monitor did not show abnormal usage on CPU, memory, I/O -- at least the best I could tell because the spinning beachball meant that everything was lagged badly. I'll check on the networking processes though.


I'll do the EtreCheck too.


Thank you for replying.

Reply
User profile for user: BobHarris
BobHarris
User level: Level 9
53,117 points

Mar 2, 2015 7:17 AM in response to clb5

Yes. Misbehaved in safe-mode.

Safe Mode disables most 3rd party additions, which are often causes of Mac slow downs and panics. The fact that you experience the problems in Safe Mode implies it is something NOT software related. Iif the beachballs are network related, then the WiFi, the router, the ISP, and since you did replace the disk with an SSD, it could be the SSD. And having opened your case, it could be the motherboard (highly unlikely, but until the cause is known, you cannot totally rule anything out).


But it would still be good to follow up on the other things, as they can maybe provide additional diagnostic information.

Reply
User profile for user: clb5
clb5 Author
User level: Level 1
10 points

Mar 2, 2015 6:07 PM in response to BobHarris

BobHarris wrote:

The fact that you experience the problems in Safe Mode implies it is something NOT software related.

I doubt it is the motherboard only because the external SSD clone boots up and behaves fine -- no spinning beachball.


The boot into hardware test turned up nothing, which made me think the SSD itself was fine. But I'm guessing that's not too reliable.


Problem description:

New SSD installed; getting spinning beach ball continually


EtreCheck version: 2.1.8 (121)

Report generated March 2, 2015 at 7:03:50 PM CST

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Click the [Adware! - Remove] links for help removing adware.


Hardware Information: ℹ️

MacBook Air (13-inch, Mid 2012) (Technical Specifications)

MacBook Air - model: MacBookAir5,2

1 1.8 GHz Intel Core i5 CPU: 2-core

4 GB RAM Not upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 776


Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1440 x 900


System Software: ℹ️

OS X 10.9.5 (13F34) - Time since boot: 0:24:38


Disk Information: ℹ️

OWC Aura 2012 disk0 : (240.06 GB)

EFI (disk0s1) <not mounted> : 210 MB

NewDrive (disk0s2) / : 239.06 GB (129.09 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 784 MB


USB Information: ℹ️

Apple Internal Memory Card Reader

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. FaceTime HD Camera (Built-in)


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Adware: ℹ️

Geneio [Adware! - Remove]


Kernel Extensions: ℹ️

/Applications/Parallels Access.app

[loaded] com.parallels.virtualsound (1.0.36 36 - SDK 10.6) [Click for support]


/Applications/Parallels Desktop.app

[not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) [Click for support]

[not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) [Click for support]

[not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) [Click for support]

[not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) [Click for support]

[not loaded] com.parallels.kext.vnic (9.0 24251.1052177) [Click for support]


/System/Library/Extensions

[loaded] com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6) [Click for support]

[not loaded] com.ni.Fantom.nxtfwdl (1.1.1) [Click for support]

[not loaded] com.wacom.kext.wacomtablet (6.3.9 - SDK 10.9) [Click for support]


Startup Items: ℹ️

ChmodBPF: Path: /Library/StartupItems/ChmodBPF

Fantom: Path: /Library/StartupItems/Fantom

Startup items are obsolete in OS X Yosemite


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[running] com.adobe.AdobeCreativeCloud.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]

[running] com.wacom.wacomtablet.plist [Click for support]

[loaded] org.gpgtools.gpgmail.enable-bundles.plist [Click for support]

[loaded] org.gpgtools.gpgmail.patch-uuid-user.plist [Click for support]

[loaded] org.gpgtools.Libmacgpg.xpc.plist [Click for support]

[loaded] org.gpgtools.macgpg2.fix.plist [Click for support]

[running] org.gpgtools.macgpg2.gpg-agent.plist [Click for support]

[loaded] org.gpgtools.macgpg2.updater.plist [Click for support]

[loaded] org.macosforge.xquartz.startx.plist [Click for support]


Launch Daemons: ℹ️

[running] com.adobe.adobeupdatedaemon.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist [Click for support]

[loaded] com.barebones.authd.plist [Click for support]

[loaded] com.bombich.ccc.plist [Click for support]

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[running] com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]

[loaded] com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]

[loaded] org.gpgtools.gpgmail.patch-uuid.plist [Click for support]

[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.genieo.completer.download.plist [Adware! - Remove]

[loaded] com.genieo.completer.ltvbit.plist [Adware! - Remove]

[running] com.genieo.completer.update.plist [Adware! - Remove]

[running] com.parallels.mobile.startgui.launchagent.plist [Click for support]

[loaded] com.valvesoftware.steamclean.plist [Click for support]


User Login Items: ℹ️

Steam 2 Application (/Applications/Steam 2.app)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Steam Application (/Applications/Steam.app)

SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

Google Chrome Application Hidden (/Applications/Google Chrome.app)


Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

Default Browser: Version: 537 - SDK 10.9

AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]

Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 [Click for support]

WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Click for support]

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]

Flash Player: Version: 10.0.12.36 Outdated! Update

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

SharePointBrowserPlugin: Version: 14.3.7 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.03 - SDK 10.6 [Click for support]

EPPEX Plugin: Version: 4.1.0.0 [Click for support]

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version


User internet Plug-ins: ℹ️

NPRoblox: Version: 1, 2, 8, 25 - SDK 10.10 [Click for support]


Safari Extensions: ℹ️

Open in Internet Explorer


3rd Party Preference Panes: ℹ️

Flip4Mac WMV [Click for support]

GPGPreferences [Click for support]

TeXDistPrefPane [Click for support]

WacomTablet [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

4% loginwindow

3% WindowServer

0% SystemUIServer

0% configd

0% Core Sync


Top Processes by Memory: ℹ️

163 MB com.apple.IconServicesAgent

103 MB Google Chrome

86 MB mds_stores

86 MB Creative Cloud

69 MB ocspd


Virtual Memory Information: ℹ️

1.61 GB Free RAM

1.55 GB Active RAM

459 MB Inactive RAM

672 MB Wired RAM

501 MB Page-ins

0 B Page-outs


Diagnostics Information: ℹ️

Mar 2, 2015, 06:31:10 PM Self test - passed

Reply
User profile for user: BobHarris
BobHarris
User level: Level 9
53,117 points

Mar 2, 2015 7:18 PM in response to clb5

As dianeoforegon says, you have Geneio, and I can attest from personal experience that it will make any Mac crawl. My Wife got it on her fully tricked out Macbook Pro with 16GB RAM and an Apple SSD (really fast SSD), and her system was begging to be put out of its misery.


Get rid of Geneio as fast as you can. Once that is gone, you should see a huge improvement.


And as you went to the trouble to install an SSD, you should budget for more RAM in your future (cheaper than SSD's).

Reply
User profile for user: clb5
clb5 Author
User level: Level 1
10 points

Mar 7, 2015 11:10 AM in response to BobHarris

Thank you. Unfortunately erasing those files -- in fact all adware detected -- did not work.


I erased the drive, reformatted it, and then downloaded Lion under the Command+R boot mode.


Still major beachball spinning. With 90+% idle CPU and over half the memory unused.



So now I'm 95% confident that it is drive.

Reply
User profile for user: clb5
clb5 Author
User level: Level 1
10 points

Mar 7, 2015 1:30 PM in response to Old Toad

I used ClamXav on the clone and it find one virus which it deleted. Subsequent scans of the new drive after the re-cloning showed no virus.


At OWC's request, I erased the drive and created a new single partition. Then I downloaded Lion via Command+R boot. Even just installing Lion was horrendously slow -- I go the spinning beach-ball when entering my Apple ID, setting the region, and setting the timezone (that took 00:01:45), which is clearly abnormal. So it pretty much has to be the disk.


When I would boot from the clone, everything runs fine, even with the external drive latency.

Reply

Unexplained system slowdown after SSD upgrade?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up