Manage my account won't a message to reset security questions
I have a daughter that is trying to reset her security questions but when I click on Send a Message to Reset My Security Questions, I never receive an email. Can anyone help with that?
I have a daughter that is trying to reset her security questions but when I click on Send a Message to Reset My Security Questions, I never receive an email. Can anyone help with that?
If you aren't receiving the reset email (and you've checked the spam folder as well as the inbox on your rescue email account and tried clicking the reset link again) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html
When they've been reset you can then check that your rescue email address is spelt correctly for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID
Manage my account won't a message to reset security questions