My overseas iphone shows warranty coverage in the us after running serial number???

I thought the warranty for the iphone 6 plus is only valid at the country it was originally purchased? After running my serial number at the support and coverage checker it shows that my overseas iphone has warranty coverage in the us? I'm confused. It's the A1524 model purchased in Taiwan.


<Edited by Host>

Posted on Mar 1, 2015 11:00 PM

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30 replies

Mar 2, 2015 1:33 AM in response to Ethmoid

I don't think my phone is an import because it has mandarin characters printed below the iphone word on the back like all other iphones for the Taiwanese market. The warranty address location on my box shows the official Apple warranty obligor for Taiwan, which is under Apple Asia LLC. If my phone was imported shouldn't it show the warranty address for the us? I was thinking maybe since my phone is the sim free unlocked version A1524 I get warranty coverage internationally, or the system is just inaccurate.

Mar 2, 2015 3:06 AM in response to wegras

Yeah that is what I thought. But when I keyed in my serial in the system it shows I'm eligible for repair and services under apple's limited warranty coverage.I'm wondering if it means hardware repairs that require a fee? I can't seem to find an official disclaimer from apple stating that the iphone 6 and 6+ warranty is not international.

Mar 2, 2015 4:12 AM in response to caymangt4

caymangt4 wrote:


I can't seem to find an official disclaimer from apple stating that the iphone 6 and 6+ warranty is not international.

https://www.apple.com/legal/warranty/products/ios-warranty-document-us.html

IMPORTANT RESTRICTION FOR iPHONE AND iPAD SERVICE.

Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device.

Mar 2, 2015 11:45 AM in response to caymangt4

This is all I found. " If you seek service in a country that is not the original country of purchase, you will comply with all applicable import and export laws and regulations and be responsible for all custom duties, V.A.T. and other associated taxes and charges. Where international service is available, Apple may repair or replace Apple Products and parts with comparable Apple Product and parts that comply with local standards." So that being said, if I bring in my overseas iphone to be repaired or replaced at an us apple store there is a 50/50 chance they will replace it? Apple doesn't seem to state that warranty for iphone is only valid in the country it was originally purchased, this particular statement only says I may be subjected to taxes and charges if I bring it in for repair, however it doesn't state that my warranty will be declined. Can anyone find the official statement from apple saying that iphone 6 warranty is not international and only valid at the country it was originally purchased?

Mar 2, 2015 2:05 PM in response to caymangt4

Um... no. That is NOT what that says at all. it says it's covered under the one year warranty. It does NOT specify what country the warranty is valid in. The warranty is only valid in the country of original sale.


There is a very small, although non-zero probability, that you could get it serviced or replaced in another country. Don't hold your breath, though.

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My overseas iphone shows warranty coverage in the us after running serial number???

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