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Can't take screenshot on iPhone 5, iOS 8.1.3 - tried everything already

Help! My screenshot function is not working too. I have a iPhone 5, oh an iOS 8.1.3 software. I've done everything in previous threads with similar issues. I've pressed it correct and even tried hard reboot by pressing both home and power buttons. I've turned on the accessibility to take a screenshot using the function and that doesn't take screenshots too (so my buttons are working fine). I've also deleted all new apps that I installed after this issue happened.


What happens: when I press home and power button, NOTHING happens. There is no flash sound or quick flash of the screen that shows the screen was taken.


Appreciate any help and suggestions!

iPhone 5, iOS 8.1.3, screenshot problem

Posted on Mar 1, 2015 7:43 PM

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Can't take screenshot on iPhone 5, iOS 8.1.3 - tried everything already

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