my itunes for iphone is rejecting all passwords correct or wrong, any ideas why?
my itunes and apps store are rejecting all my passwords and it dosnt matter if theyare corect or wrong. Does anyone know why this is happening?
iPhone 5s, iOS 8.1.3
Apple Event: May 7th at 7 am PT
my itunes and apps store are rejecting all my passwords and it dosnt matter if theyare corect or wrong. Does anyone know why this is happening?
iPhone 5s, iOS 8.1.3
Are you still logged into the account in Settings > iTunes & App Store ? If you are then try tapping on it and logging out of the account and then log back in with your current password so as to 'refresh' the account on it
Are you still logged into the account in Settings > iTunes & App Store ? If you are then try tapping on it and logging out of the account and then log back in with your current password so as to 'refresh' the account on it
Thanks, this really helped! I have one more question, is the primary email address the rescue address?
No, they are different email addresses. A rescue email address is set by answering your security questions on the Password & Security section of your account on http://appleid.apple.com : Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
Is it possib to setup a rescue email without security questions?
Not without answering your questions. If you can't remember your answers then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html
When they've been reset you can then add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID
my itunes for iphone is rejecting all passwords correct or wrong, any ideas why?