Cannot Connect to iTunes Store message

Hi there Antimatter16,

This article provides troubleshooting tips that can help you resolve the iTunes Store connection issue that you’re running into when trying to create an Apple ID on your iPhone.

Can't connect to the iTunes Store - Apple Support

Troubleshoot issues on an iPhone, iPad, or iPod touch

If you haven't been able to connect to the iTunes Store:

• Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
• Note: Time Zone may list another city in your time zone.
• Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
• Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
• Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
• Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
• Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
• Try resetting (turning off and then on again) your Wi-Fi router.
• If the issue persists, try troubleshooting your Wi-Fi networks and connections.

Ciao,

-Jason

Hi Antimatter16,

Due to the nature of the iTunes Store connection issue, you may find more information using another Apple support resource - https://getsupport.apple.com/GetproductgroupList.action.

-Jason