Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Not able to connect to WI-FI but have another Apple TV 2nd gen. That is connected and running fine, have tried to restart and restore but have no luck keep getting an error message saying not able to connect to WI-FI.

HHave an Apple TV 2nd gen that I have tried to restart and restore but keep getter an error message saying cannot connect to WI-F, but I have another Apple TV 2nd gen that I have no problem with can any body help.

AppleTV 2, iOS 8

Posted on Mar 2, 2015 5:12 AM

Reply
1 reply

Mar 3, 2015 7:48 AM in response to viking83

Hey viking83,


Sorry to hear about your issues with restoring your Apple TV. I am not sure if you have tried restoring your Apple TV with iTunes, but if you have not try that. If you are still unable to get it back to life, check out the second link to get you set up with service to have it looked at.


Apple TV (2nd and 3rd generation): Restoring your Apple TV

https://support.apple.com/en-us/HT202118


Service Answer Center - Apple TV

https://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=App leTV


Take it easy,

-Norm G.

Not able to connect to WI-FI but have another Apple TV 2nd gen. That is connected and running fine, have tried to restart and restore but have no luck keep getting an error message saying not able to connect to WI-FI.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.