Apple Event: May 7th at 7 am PT
When I turn on my iMac, a white screen with an Apple logo appears with a rotating circle right below the logo. After a while, it fails to boot and turns off. I tried turning the computer on while pressing Command R or Shift Command R P but nothing seems to work. Pressing those buttons while turning on just makes the computer turn off sooner. Does anyone have any suggestion?
iMac (27-inch Mid 2011), OS X Mountain Lion (10.8)
Hello DESOMBRE,
It seems you cannot successfully boot up your Mac or enter recovery mode. Based on the information you have provided, it appears your iMac needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
Apple - Support - Service Answer Center
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D
imac tries boot and turns off
