Photos are gone, but still take storage space

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Level 1

6 points

Photos are gone, but still take storage space

Hi! I was wondering if anyone can help me with this.

I want to erase all my photos and videos because I'm moving from an iPhone 4s 16gb to an iPhone 5c 8gb. I need lots of space to do this, space taken by photos and videos I do not need anymore.

I was trying to erase them all, and it seemed like I had achieved the goal. However, even thought my photo streams are all empty (everything in Photo App is empty), my settings>general>usage>storage manage still shoes 8gb of photos and videos in my phone. iTunes says there are exactly 2.029 of them!

Any ideas on how to delete them all??

Thank you very much for any help.

Sofia

iPhone 4S, iOS 8.1.3, 16gb

Posted on Mar 2, 2015 6:44 AM

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Answer 1

Mar 2, 2015 9:37 AM in response to gunn88

If you look in the Camera app under Albums > Recently Deleted, everything you "deleted" will have been moved there to be auto-deleted in 30 days. You can select these and permanently delete them and your space should free up.

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Answer 2

gunn88 Author

Level 1

6 points

Mar 2, 2015 9:42 AM in response to robbsterino

Thank you for trying to help, robbsterino, but the 'Recently Deleted' folder shows 0 photos on the inside.

Everything in Camera App and Photos App shows 0 photos. Only iTunes and Storage Manage shows the 8gb in photos and videos.

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Answer 3

Mar 2, 2015 9:50 AM in response to gunn88

@gunn88

For your case, I would use Image Capture view the link below to assist you with the process:

Image Capture: Transfer images and other items from your device

FYI: To have the DELETE button in image capture app u MUST turn off "image Capture (beta)" feature on your iDevice iCloud settings!

Below is how to delete photos from PhotoStream too:

Delete photos from My Photo Stream - Apple Support

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