iOS 8.1.3 screwed up my 5S

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iOS 8.1.3 screwed up my 5S

Sonce downloading the newest iOS onto my 5S it has gone from being the most invaluable tool in my self-employed business to the worst device I've ever owned. Prior to the "upgrade" my 5S was reliable, durable and able to run multiple apps at the same time. Since the download it crashes frequestly when trying to open something and innocuous as the Calendar app. It fails to keep inputed appointment dates, it crashed when opening apps, the phone freezed for periods of time that requir the phone to be hard-rebooted. The mobile data connection has worsened and so has the range of the wifi. Email addresses that are linked to the mail app on the iPhone continually refresh and read the hundreds of old emails as new, eating up data and phone memory. Regarding memory, I'm unable to take photos or videos with my phone because apparently I have asolute let ZERO space left which is an impossibility considering the limited amount of items I have stored on the phone. Even as I type this the autocorrect is doing bizzar things.

This is not the first time I've sad issues with an iPhone follwong an iOS "upgrade". The same happened with my 4 and my 4S after that. I I expected that Apple would have resolved these "upgrade" issues that deteriorate the performance of their products.

Please advise how I can return my phone to the reliable business tool it once was and not the reason I turn to Samsung.

Thank you.

Posted on Mar 2, 2015 7:44 AM

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Answer 1

Ralph9430

Level 7

21,732 points

Mar 2, 2015 7:57 AM in response to Curlybandit

Simple step to take first. Reset your iPhone. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.

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Answer 2

Curlybandit Author

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Mar 2, 2015 9:09 AM in response to Ralph9430

Hello Ralph9430.

Thank you for the reply although as per my post/rant, I've already tried hard-rebooting/resetting or whatever the vernacular is. In fact I've done so since installing this iOS more times than I believe could possibly be good for the phone.

It hasn't changed a thing.

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Answer 3

Mar 2, 2015 9:14 AM in response to Curlybandit

Erase the phone, set up as new, don't restore the old profile.

I have iOS 8.1.3 and everything is working perfectly on my 5S ...

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Answer 4

Curlybandit Author

Level 1

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Mar 2, 2015 9:26 AM in response to chattphotos

Would that not require that I lose all of the important information that I have stored on my phone? if I cannot backup my phone into my computer (btw, I also can't perform the iCloud backup since the update), wipe the phone clean and then reinstall the saved data, I won't be performing what you suggest. Rather than wipe the phone clean because of Apple's inability to provide an iOS that does not destroy the function of their products, I would prefer that they offer a solution.

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Answer 5

non ny

Level 1

0 points

Mar 2, 2015 9:39 AM in response to Curlybandit

I Have had this too, I can't find out how to contact Apple and none of their 'support' will help. I recovered my phone lost everything and still he phone won't work!!!! Apple haven't replied to me either, really cross now!

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Answer 6

Curlybandit Author

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Mar 2, 2015 9:48 AM in response to non ny

Really reflects poorly on Apple. I've been using their products for a number of years but it's been three generations of iPhones that have repeatedly let me down. I tried to resist downloading the newest iOS because of the experience I've had in the past but only did so because I could not back up my phone in iCloud because it did not have the newest iOS. Little did I know that I still wouldn't be able to and take on a whole host of worse aggravations.

Even now the 5S won't keep this page open when I leave Safari. I've had to Login three times now.

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Answer 7

Mar 2, 2015 10:52 AM in response to Curlybandit

So that begs the question, why can't you run a backup to a computer?
You really need to erase it and start over, reload only the important bits in a progressive manner.

What data needs to be reloaded onto the phone?

Most apps are web-based, so you sign in and all data is restored.

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Answer 8

Curlybandit Author

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Mar 2, 2015 11:07 AM in response to chattphotos

My assumption based on your post was that you were suggesting I delete the phone in its entirety and not restore any of the information that I currently have stored on the phone. Like I stated above, I can't do that. There are contacts and other important information saved on this phone that I require for my work. I'm not concerned about losing the apps. Those can be reinstalled. It's the other information that i cannot lose.

I plan on attempting a backup on my computer and reinstalling everything this evening. Hopefully that will fix the problem.

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Answer 9

Mar 2, 2015 11:22 AM in response to Curlybandit

This is why a backup needs to be done. Set up as new, reload data as needed, not restore the old profile.

Are your contacts synched to your email system like gmail, exchange, iCloud?

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Answer 10

Curlybandit Author

Level 1

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Mar 2, 2015 5:08 PM in response to chattphotos

The phone is screwed up even more than I thought...

I've tried backing up my iPhone on my iTunes. I've gotten several error messages. I've been told that I do not have enough space. Looking at the content bar at the bottom of iTunes I can see that "Other" makes up almost 3/4 of the memory. When I select to backup without saving the apps, it then says that "iTunes could not backup the iPhone 'iPhone" because an error occurred." This happens whether I select to backup on my computer or through iCloud.

I'm very disappointed with this. Up until I installed the new iOS yesterday, the phone was great. Now it's no better than a paper weight.

Any suggestions?

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Answer 11

Mar 2, 2015 5:45 PM in response to Curlybandit

Is the drive of your computer full? That would cause that error...

Something weird is going on, I know there's a fix, and so would you be interested in a remote support session? If so, my username is my gmail address, email me and we'll go from there.

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Answer 12

Curlybandit Author

Level 1

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Mar 2, 2015 6:17 PM in response to chattphotos

The drive on the computer is not full.

I would greatly appreciate a remote session. I can email you shortly.

Thank you.

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