App Email Message: Can not receive mail

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Level 1

9 points

App Email Message: Can not receive mail

I am adding my email accounts on an Iphone 3gs and 4.
I'm adding some accounts Hotmail..me validates the account and asset sincronize mail, contacts and calendar.
For in the Iphone 4 I get in the middle of the screen:
You can not receive mail
Failed to connectto server
In no case 3gs I think ... it's like add me give this error. But after work, check email and puts Updated right now. Sometimes this error before I went out to time. No truth why. 😐
regards

iPhone 4, iOS 7.1.2

Posted on Mar 2, 2015 8:00 AM

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Answer 1

mario49

Community Specialist

Mar 3, 2015 9:06 AM in response to morrit

Hello morrit,

After reviewing your post, it sounds like you are not able to receive emails on one iPhone. I would recommend that you read this article, it may be able to help the issue.

Get help with Mail on iPhone, iPad, and iPod touch - Apple Support

Make sure your settings are correct using Mail Settings Lookup.

Restart your iOS device.

Delete the affected email account from your device.

Tap Settings > Mail, Contacts, Calendars.

Tap the affected email account.

Tap Delete Account.

Add your account again.

Thanks for using Apple Support Communities.

Have a nice day,

Mario

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