My screen keeps going black on my MacBook pro and I have to keep calling apple. The only thing that fixes it is to reboot holding command+r and reinstalling osx, that's what apple had me do the last two times I called them. But its not working anymore. I turn it on and hold command+r and nothing happens. Im pretty sure its not a hardware issue but I need help because I live nowhere near an apple store.
MacBook Pro
Hi. Do you get any startup chime after pressing the power button? If you do, you could try a pram reset. Command/Option/P/R keys at startup for three chimes. Also you could do a SMC reset.https://support.apple.com/en-us/HT201295 Does you mag safe show green? Do you see any lead lights when pressing the power button? Do you get any beeps or flashing lead light at startup?
Thanks for responding. I do get a startup chime but I haven't tried the pram reset yet. But every time I call they have me do the pram reset and nothing happens until the command+r. My mag safe is green for a second when I plug it in but then turns to yellow but that's the only light I see.
I just restarted the pram and after that did the command+r and it worked! Thanks for suggesting the pram restart.
Hi. That's good. It means it's charging. If after the pram reset or the smc reset ,you can get back to the recovery screen. You could use the utilities option to repair permissions and check/repair your startup volume. If continuing to reinstall the OS is not working ,you need to check the startup volume. You might also want to /in disk utilities/ click on the main drive and the look to see if S.M.A.R.T status is verified.
Black screen for the 3rd time HELP
