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Today when I checked my data usage it showed I had used 28gb in 2 days. I had the same problem last month. By the end of the first week of my billing cycle I received notification that I had used about that same amount. Anyone have any idea on what could be causing this? Thanks.
iPhone 6 Plus, iOS 8.1.3
Who is your carrier?
Have you talked to them?
Have you turned off background app refresh?
ATT
Yes last month they tried telling me it was because of the phone. I tried explaining that I have had my phone since October and this had never happened before. I basically turned off my cellular data for everything and only used it in emergencies. I just happened to be checking my bill this morning and saw my data usage since Feb. 28th was 28gb. I called the closest ATT store and asked if they had any idea what could be happening. She said I would need to take it to the Apple store that it could be "ghosting" data. I haven't done anything different since I got this phone. I can't even imagine what you would need to do to use that much data in 2 days. Background refresh is off.
It is really hard to use 28GB in one month, even playing pandora for 4 hours a day every day only yields abut 9GB of usage... So 28GB would mean streaming HD netflix for 4 hours day every day.
The At&t rep is kinda full of it because there's no such thing as ghosting data.
Call At&t again, ask for a manager, tell them that there is a mis-calculation on your usage, and that they need to resolve it.
When you check Settings > Cellular, which apps are using the most data? Do you have those apps turned off for Cellular Data Use? Did you hit Reset Statistics at the beginning of the billing cycle to get an accurate count? As chattphotos said, there's no such thing as "ghosting" data, so something on the phone is using the data.
So I took my phone to Apple, they ran a test and found out I had several corrupt apps. These apps were constantly running and using data. They did a complete reset of my phone and told me to be sure and not restore from my backup but to set up as new and sync apps etc individually. Hopefully this will solve the problem. Thanks.
Please report back on if the restore as new worked? I bet this is tied into the awful battery time a lot of folks are seeing.I have gone the route of a restore and set up as new, not from back up, and data use and battery drain were still bad. One of the biggest users of Cellular Data on my phone is System Services - Push Notifications (even though I have all push notifications turned off). Since resetting the cellular usage statistics at 11:45AM, System Services has downloaded 8MB of data (I assume). 5.8MB of which are Push Notifications.
Also, could you list the apps that the Genius Bar said were corrupt?
Thanks.
Still keeping an eye to see how my data does after my restore. The Apple guy mentioned safari, facebook, and family circle.
Thanks. Can't delete Safari, I guess. Glad it's working for you so far.
I am showing I have used 28gb of data in 2 days. I had the same issue last month also. What could be the problem.
