Unable to transfer the Windows Support Software

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Level 1

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Unable to transfer the Windows Support Software

Hello

This text was originally written in Portuguese in Brazil and translated by Google Translate. The original text is below. Thank you for understanding!

Este texto foi escrito originalmente em Português do Brasil e traduzido pelo Google Tradutor. O texto original encontra-se logo abaixo. Obrigado pela compreensão!

Hello.

Recently, I tried to install Windows 7 on my MacBook Pro Retina 13 '' 2014 Mid After copying Windows files to the USB flash drive, boot camp transfers the Support Software for Windows. After that, it displays an error stating that "Unable to save the Windows support software." I would urgently need a solution and I count on the help of all of you in this community!

Thank U,

The Author.

Olá.

Recentemente, tentei instalar o Windows 7 no meu MacBook Pro Retina 13'' Meados de 2014. Após a cópia dos arquivos do Windows para o PenDrive, o Boot Camp transfere o Software de Suporte para Windows. Após isso, ele apresenta um erro, informando que "Não foi possível salvar o software de suporte do Windows". Gostaria urgentemente de uma solução e conto com a ajuda de todos vocês desta comunidade!

Obrigado,

O Autor.

MacBook Pro (Retina, 13-inch, Mid 2014), OS X Yosemite (10.10.2), Model MGX82

Posted on Mar 2, 2015 11:26 AM

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Answer 1

Best reply

Loner T

Level 9

59,471 points

Mar 2, 2015 11:32 AM in response to kewyn_brazil

1. Can you run a Disk Utility Repair and Repair Permissions?

2. Are you using Bootcamp Assistant to download the software or are you directly downloading it to the USB?

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Answer 2

kewyn_brazil Author

Level 1

0 points

Mar 2, 2015 12:57 PM in response to Loner T

Hi LonerT, thanks for helping me!

In response:

1 = Yes, and, by the way, done that!

2 = Yes, I'm using BootCamp Assistant to download the software!

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Answer 3

Loner T

Level 9

59,471 points

Mar 2, 2015 1:24 PM in response to kewyn_brazil

In BCA, if you check only the second check box "Download software...", are you able to download software?

Can you run the following commands from OSX Terminal?

grep -e apple.com /private/etc/hosts

grep -e apple.com /etc/hosts

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Answer 4

kewyn_brazil Author

Level 1

0 points

Mar 2, 2015 1:30 PM in response to Loner T

Already performed the commands in the terminal and I will try again. Because the connection conditions to the Internet in my country (Brazil), may take a while so that I can have an answer. Thank you and I will report the result as soon as possible.

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