why i cant reset my security question ?

ulomomukhamo wrote:

i cant recive mail from apple everytime i try to reset my security question

You are logging into applied.com? Did you verify the emails you are using?

Unless the email's in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.

(123369)

Probably because your email address was never verified. Are you able to get into id.apple.com and to the Password and Security section?

How to reset your Apple ID security questions.

Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.

Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)

Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.

If that doesn't work, or if there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.

Next, go to https://getsupport.apple.com

(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')

Choose 'More Products & Services', then 'Apple ID'.

A new page will open.

Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.

Click the blue 'Continue' button.

Select the contact option that suits your needs best.

ulomomukhamo wrote:

i already verified my apple id,

Call Apple, 1-800-MY-APPLE